Mission Support Officer

3 weeks ago

Sleaford, United Kingdom Ascent Flight Training Full time

A little bit about us

Ascent Flight Training is an established, fast growing aerospace and training company which operates across the UK, delivering flying training services to the UK Government and UK industry partners.

We want to attract and work with innovative, adaptable, and proactive people to help us achieve Our passion for training, helping our customers to realise their potential and deliver their Mission..

We offer the opportunity to work in a flexible, dynamic, and diverse environment within our Training Support Hub and on our operations sites.

You will bring expertise and fresh ideas to an environment where your contribution is really valued.

At Ascent, our values are rooted in respect – for our employees, our partners and our customer. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunities for all. We pride ourselves on being a Disability Confident Committed Employer. We actively practice inclusivity for all people with disabilities where we provide work place opportunities and experiences. As a supportive employer we endeavour to accommodate all disabilities and will always work with our employees to make provisions for their disability needs.

We encourage all people with disabilities to apply for relevant skilled job roles within the business. As an inclusive company we welcome all disability applications which will be processed fairly, in line with our recruitment policy. At Ascent, we also provide work place schemes for all students including those with disabilities, this includes Apprenticeships, Work Experience and Job Shadowing for a day. Ascent will continue to work towards maintaining our commitment to those with disabilities


A day in the life of an Ascent Mission Support Officer

As the Mission Support Officer, you will be part of an Operations Team working within a safety critical aviation environment, by providing an essential and professional service to all aircrew undertaking Elementary, Basic, Multi-Engine and Rotary based flight training, across four defence sites. If you are interested in joining our exceptional team with supporting maximum training output towards the safe and efficient delivery of the Daily Flying Programme, then this exciting role is for you. You will be instrumental with:  

  • Maintaining safe & efficient Mission Support services to our Mission Planning System - Geographical Electronic Cockpit Organiser (GECO) across all flying sites.
  • The delivery & continuation of technical overlay services by managing and augmenting all NOTAMs in order to provide a flight safety critical planning product to all aircrew.
  • Providing expert mission support and continuation MPS training to Operations Officers to allow contingency in product delivery.
  • In depth knowledge of all IT systems and applications pertinent to core services and output of all mission support services along with close technical support through software provider.

What will make you successful?

Within a dynamic military aviation operations environment, effectively demonstrate:

  • Commitment to providing a high quality and efficient service with full support to the customer.
  • The ability to plan, organise and prioritise tasks effectively with a keen eye for detail & improvement.
  • Show confidence to solve problems on own initiative with judgement to escalate concerns where warranted.
  • A willingness to work flexibly pan-site and supportively as part of a busy team.
  • Understand the importance of Flight Safety within a dynamic air operations environment.
  • A positive attitude to diversity and an ability to communicate clearly and respectfully.


What can we offer you in return?

  • Competitive salary
  • Equivalent to 25 days annual leave plus bank holidays (Extra days with length of service)
  • Private AXA health care for you and your family 
  • Pension plan (Up to 6% matched)
  • Life Assurance (Up to 3 times your annual salary)
  • Flexible benefits (Buying and selling of holiday, BUPA dental, cycle2work scheme, retail discounts)
  • Enhanced maternity and paternity leave and pay
  • Enhanced company sick pay which increases with length of service
  • Employee Assistance Programme (24/7 free and confidential legal and wellbeing advice)
  • Annual reviews of your salary and individual learning and development plan
  • Mental Health Support and subscription to the Unmind platform for you and a plus one
  • Free eye tests for DSE users and money towards any subsequent corrective glasses.

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