Medical Secretary

6 days ago


Durham, United Kingdom Sacriston Surgery Full time

Job summary

We are a friendly and welcoming practice team,working from a modern, purpose-built three-storey eco-friendly, sustainablebuilding, with ample free designated car parking in this former mining village,situated outside of Durham City and easily accessible to commuter routes (,Newcastle, Sunderland, the A1).

Weare an EMIS practice, with a growing patient list of currently ca. 10,700 patients.

Main duties of the job

We are a friendly and welcoming practice team,working from a modern, purpose-built three-storey eco-friendly, sustainablebuilding, with ample free designated car parking in this former mining village,situated outside of Durham City and easily accessible to commuter routes (,Newcastle, Sunderland, the A1).

Weare an EMIS practice, with a growing patient list of currently ca. 10,650patients

About us

There is already one medical secretary who works 25 hours per week. This post is to work alongside this person.

Although for only 20 hours per week, we would seek to employ someone who can offer 5 days per week coverage.

Job description

Job responsibilities

Provide a timely,effective, and efficient audio, copy typing and word processing service for GPsand health professionals as required. This includes the typing of letters,reports, patient referrals, minutes, emails, in an accurate and quality manner,within mandated time frames.

To arrange appointments and liaise with relevantdepartments when requested to do so by the clinical team.

Act as a point of contact between patients, hospitals,and clinicians to ensure the appropriate information is given to patientsregarding referrals and/or appointments.

Assist with otherclerical and administrative duties as required.

Process requestsfor medical records and/or medical reports and assist with the completion ofmedical/insurance records.

File patientrecords and correspondence in patient medical records, pertinent to the role.

To process bothincoming and outgoing telephone calls, to facilitate timely and appropriatecommunications with others, taking messages and dealing with appropriatequeries.

To maintain thecomputer clinic system in an accurate and secure manner.

To provide coverfor members of the secretarial and administrative team during periods of absence.

To receive anddispatch mail.

Person Specification

Experience

Essential

Medical Secretarial Experience Computer literate, use of Microsoft packages Experience in a GP Medical Secretarial role Audio or Touch typing skills Previous Administrative experience

Desirable

Experience in a healthcare setting

Qualifications

Essential

Good standard of general education (GCSE or O levels at Grade A-C), or equivalent Good standard of numeracy & literacy NVQ level three or RSA level three or equivalent

Other requirements

Essential

Ability to work without direct supervision Ability to work well in a team Ability to work well and remain calm under pressure

Skills and Knowledge

Essential

Typing skills (good typing speeds of 50 to 60 wpm or higher) Good communication Excellent customer service skills Understanding of medical terminology Ability to use own judgement and common sense to plan workload

Desirable

Familiarity with EMIS software Familiarity with Lexacom software
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