ENT Support Secretary

4 weeks ago


Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job overview

As a Trust we are passionate about providing high standards of patient care and are looking for people with the same values. Maidstone Hospital provides a wide range of complex and routine surgical and medical services and has the latest in diagnostic facilities. It is also home to the main base of Kent Oncology Centre, which provides complex radiotherapy and chemotherapy for patients throughout Kent and North East Sussex.

The Kent Oncology Centre provides oncology services to Kent, Medway and East Sussex and the Centre provides a full range of chemotherapy and supportive treatments at Maidstone and Tunbridge Wells Hospitals and Radiotherapy services in Maidstone and Kent & Canterbury Hospitals. The centre offers the whole range of radiotherapy treatment facilities and has radiographer led services across the patient pathway.

Main duties of the job

This is an exciting post for an enthusiastic, motivated person who would like to work in a friendly multidisciplinary team.

You would be responsible for undertaking reception duties and general administrative support to the oncology team this will include managing the patient transport journeys.

Good communication and IT skills are essential. An ability to work within a busy environment would be necessary to fulfil this role and previous experience in a clinical environment would be an advantage also, previous experience working with the Oncology centre management system and knowledge of radiotherapy working practice is desirable.

This role can require cross site working.

We are looking for someone to work core hours on a Friday at Maidstone and the rest of the remaining hours- can be discussed post interview. 

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children).

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here:

Interview Date: To be confirmed.

Person specification

Qualifications

Essential criteria

Basic literacy and numeracy skills Secondary School Qualification English Language and Writing Basic Life Skills

Experience /Knowledge

Essential criteria

Previous experience working with the general public Clerical experience IT skills

Desirable criteria

Previous work in an healthcare setting Previous experience working on the KOC IT management system

Skills

Essential criteria

Demonstrate organisational skills Able to work under pressure and to cope with stressful situations Able to make decisions Work within guidelines Awareness of cultural & individual differences among the patients, carers and colleagues

Desirable criteria

Previous experience within the Oncology centre

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