Senior Client Services Specialist

2 weeks ago

Winnersh, United Kingdom Ardonagh Advisory Full time

Senior Client Services Specialist - Winnersh or Southampton - RG41 5RB

Joining us as a Client Services Senior Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you and then once you’re feeling confident and you’re training and probation period is complete, the role will become hybrid if you wish, where you’ll have the option to split your week with days in the office and from home.

We will make sure you get all the training and development you need to progress with us too, and you’ll be rewarded with all the great benefits of working with the UK's largest independent Insurance Brokers.

Purpose of the Role

The role of this Client Services Senior Specialist is to provide exceptional client service for Ardonagh’s internal Healthcare benefits scheme (PMI, Cashplan, Dental and Travel), focusing on the day to day running of the scheme. You will understand Ardonagh’s needs and proactively aim to meet them.

You will be the first point of contact for all queries and will use your expertise and technical knowledge to provide support to the scheme and our internal Reward Team. You will proactively support policy renewals ensuring that we are compliant with our Compliance Guidelines, Data Protection, FCA Guidelines and Consumer Duty Principles and achieving the best outcome for Ardonagh.

You will carry out a whole host of activities to co-ordinate the administration of schemes including invoicing, client queries, market reviews, claims and communication material. You will also support M&A activity within Ardonagh as new businesses transition into the main policies.

Qualifications and Experience

You will need to have customer service experience in the financial services industry with a particular focus on Healthcare insurance. You will love to provide a service that exceeds expectations, builds trusted relationships and retains loyalty, the rest is all about you as a person:

Most important is your enthusiasm and motivation, bringing your best self to work every day and having the confidence to provide the best possible experience. Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit, find ways to improve how we do things and take care to avoid errors. Administration experience is required for this role as you will need to have strong Microsoft Office skills. Have a willingness to learn and be curious. We offer plenty of opportunity to gain qualifications that will enhance your career in this growing industry. Be a team player, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it is also just the right way to be.

In return you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

Holiday entitlement of 26 days plus bank holidays. Opportunity to progress your career across the entire Ardonagh family. Pension scheme for when you feel it’s time to retire. 24-hour support for you and your families physical and mental wellbeing. Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more. 1 days paid volunteering day to give back to our communities. Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community. The Spotlight Awards, where we shine a light on the brightest talent across our group.

  • Client Services Specialist

    1 month ago

    Winnersh, United Kingdom Ardonagh Advisory Full time

    Client Services Specialist​ - Winnersh - ARD977237 Do you have officed based Customer Service or Administration experience? Joining us as a Client Services Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you and then once...

  • Client Services Specialist

    1 month ago

    Winnersh, United Kingdom The Ardonagh Group Full time

    **Client Services Specialist - Winnersh - ARDGH809585** Do you have Customer Service or Administration experience? Are you looking to get away from shift or weekend work and move into an office environment working Monday to Friday? Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday. Initially, you would work...

  • Client Services Specialist

    2 months ago

    Winnersh, United Kingdom Ardonagh Advisory Full time

    Client Services Specialist - Group Risk - ARD965060 - Winnersh, Southampton or Remote Do you have experience with administrating group life, group income protection or group critical policies? We have an exciting opportunity to join our warm and welcoming team either in our office or on a hybrid basis (once probation is complete). What you’ll do...

  • Client Services Specialist

    3 days ago

    Winnersh, United Kingdom Ardonagh Advisory Full time

    Client Services Specialist (Group Risk) – Winnersh Do you have experience with administrating group life, group income protection or group critical policies? We have an exciting opportunity to join our warm and welcoming team! What you’ll do as a Client Services Specialist in Group Risk: The role of Client Services Specialist in Group Risk is...

  • Client Services Specialist

    5 days ago

    Winnersh, United Kingdom The Ardonagh Group Full time

    Client Services Specialist - Group Risk - ARDUL798597 Winnersh Our Client Services Specialists are a key part of our business, providing support to our Employee Benefits Consultants ensuring we understand their needs and provide a service that exceed their expectations and retain their loyalty. We strive to provide a market-leading customer experience, and...

  • Client Services Administrator

    7 days ago

    Winnersh, United Kingdom Ardonagh Advisory Full time

    Client Services Administrator – Winnersh - ARD987807 Salary: £20,000 to £23,000 (Depending on experience)   Do you have Customer Service and Administration experience?   We have an exciting opportunity to join our warm and welcoming team either in our office or on a hybrid basis (once probation is complete).   Our Client Services...

  • Senior Client Servicing Administrator

    4 days ago

    Winnersh, Berkshire, United Kingdom Huntress - Bracknell Full time

    Have you previously worked in customer service? Our client is looking for a Customer Service Administrator who has a friendly phone manner and the ability to develop relationships with customers. Job Title: Customer Service Administrator Support sales and marketing teams at events Previous experience in a customer service environment Proficient in...

  • Service Quality Specialist

    1 day ago

    Winnersh, United Kingdom BD Full time

    **Job Description Summary**: WE ARE THE MAKERS OF POSSIBLE BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products...

  • Client Manager Accountant

    5 days ago

    Winnersh, United Kingdom POSTIFY LIMITED Full time

    **Client Manager Accountant** Are you an Accounting superstar looking for an exciting new role to start 2023? Are you ready to join our fun packed team and work from our stylish new office at Winnersh Triangle? Are you ready to spread some sunshine across our team and our clients? Are you an expert at working with small businesses and all of their...

  • Customer Service Agent

    3 days ago

    Winnersh, United Kingdom i2i Recruitment Consultancy Full time

    **Customer Service Agent** **Winnersh Triangle** **Monday - Friday** **Up to £23,000** **Hybrid Working** My client is a hugely successful, multi award winning organisation and we are delighted to be supporting them in their search for customer service advisors. We are seeking enthusiastic individuals to join their exciting and talented team. No...

  • Procurement Specialist

    2 weeks ago

    Winnersh, United Kingdom Westlakes Recruit Full time

    Westlakes Recruit are currently recruiting for a Procurement Specialist to be engaged on a contract basis, to be located in Winnersh offering flexible hybrid working. * Prepare and support with the execution of strategic sourcing activities in line with approved category strategy and preferred suppliers list * Support the monitoring of supplier...

  • Procurement Specialist

    6 days ago

    Winnersh, United Kingdom Westlakes Recruit Full time

    Westlakes Recruit are currently recruiting for a Procurement Specialist to be engaged on a contract basis, to be located in Winnersh offering flexible hybrid working.* Prepare and support with the execution of strategic sourcing activities in line with approved category strategy and preferred suppliers list* Support the monitoring of supplier performance,...

  • Senior Events Manager

    2 weeks ago

    Winnersh, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full time

    Senior Events Manager+12 months ++Remote working +10-20 years experience requiredOur client is looking for a Senior Event Manager to produce outstanding Events for their clients.Senior Event Manager Responsibilities: - Plan, organize, and execute large-scale events, including conferences, conventions, and fundraisers - Collaborate with clients to understand...

  • Procurement Specialist

    6 days ago

    Winnersh, United Kingdom Aspect Resources Full time

    Role: Procurement Specialist – SC ClearedLocation: Winnersh. Berkshire (2 days/week on site)IR35: OutsideRate: £45.21/hr (Ltd) MAXDuration: 18 MonthsSecurity Clearance: SCEssential:Procurement GeneralistAttention to detailAnalytical skillsDevelop Analysis – supplier bidsEffective interpersonal skills with good verbal, written, presentation, influencing...

  • Service Quality Specialist

    3 days ago

    Winnersh, United Kingdom BD (Becton, Dickinson and Company) Full time

    Job Description SummaryJob DescriptionWe are the makers of possibleBD is one of the largest global medical technology companies in the world. Advancing the world of healthTM is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech...

  • Senior Commercial Officer

    6 days ago

    Winnersh, United Kingdom Spinwell Global Limited Full time

    Role: Senior Commercial Officer REF 77781 Contract Length: 18 months Location: Hybrid/Winnersh - 2 days onsite IR35: Inside Pay Rate to Intermediary: Market Rate Security Clearance: SC requested Spinwell is recruiting for a Senior Commercial Officer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE SENIOR COMMERCIAL OFFICER *...

  • Senior Commercial Officer

    5 days ago

    Winnersh, United Kingdom Spinwell Global Limited Full time

    Role: Senior Commercial Officer REF 77777 Contract Length: 8 months Location: Hybrid/Winnersh - 2 days onsite IR35: Inside Pay Rate to Intermediary: Market Rate Security Clearance: SC requested Spinwell is recruiting for a Senior Commercial Officer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE SENIOR COMMERCIAL OFFICER *...

  • Senior Commercial Officer

    6 days ago

    Winnersh, United Kingdom Spinwell Global Limited Full time

    Role: Senior Commercial Officer REF 77781Contract Length: 18 months Location: Hybrid/Winnersh - 2 days onsite IR35: Inside Pay Rate to Intermediary: Market Rate Security Clearance: SC requested Spinwell is recruiting for a Senior Commercial Officer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE SENIOR COMMERCIAL OFFICER *...

  • Senior Commercial Officer

    5 days ago

    Winnersh, United Kingdom Spinwell Global Limited Full time

    Role: Senior Commercial Officer REF 77781Contract Length: 18 monthsLocation: Hybrid/Winnersh - 2 days onsiteIR35: InsidePay Rate to Intermediary: Market RateSecurity Clearance: SC requestedSpinwell is recruiting for a Senior Commercial Officer for an excellent opportunity within the public sector.RESPONSIBILITIES OF THE SENIOR COMMERCIAL OFFICER * Develop...

  • Senior Commercial Officer

    5 days ago

    Winnersh, United Kingdom Spinwell Global Limited Full time

    Role: Senior Commercial Officer REF 77777Contract Length: 8 monthsLocation: Hybrid/Winnersh - 2 days onsiteIR35: InsidePay Rate to Intermediary: Market RateSecurity Clearance: SC requestedSpinwell is recruiting for a Senior Commercial Officer for an excellent opportunity within the public sector.RESPONSIBILITIES OF THE SENIOR COMMERCIAL OFFICER * Develop and...