Client Services Specialist

3 weeks ago

Winnersh, United Kingdom Ardonagh Advisory Full time

Client Services Specialist​ - Winnersh - ARD977237

Do you have officed based Customer Service or Administration experience?

Joining us as a Client Services Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you and then once you’re feeling confident and you’re training and probation period is complete, the role will become hybrid if you wish, where you’ll have the option to split your week with days in the office and from home.

We will make sure you get all the training and development you need to progress with us too, and you’ll be rewarded with all the great benefits of working with the UK's largest independent Insurance Brokers. 

What you’ll do as a Client Services Specialist:

The role of Client Services Specialist is to provide exceptional client service and support for an assigned Consultant in the day to day running of their client portfolio. You will be the first point of contact for all client and Insurer queries and will use your initiative to provide support to both our clients and providers to keep them updated and provide a market leading customer experience. This includes proactively supporting policy renewals, new business and ensuring that we are compliant with processes and procedures, customer service standards, financial and Industry compliance regulations.

This role is so much more than being on the phone all day, you will gather of all relevant data for each client / customer’s scheme renewal and assist with preparing information for our Employee Benefits Consultants. You will also learn to carry out a whole host of activities to co-ordinate the administration of schemes including invoicing, accounts, client queries, claims, underwriting, rehabilitation support services & communication material.

What are we looking for in our Client Services Specialists?

You don’t need to have come from the Insurance sector though you will need to have previous officed-based experience in working with customers or clients either face to face or on the phone and you will love to provide a service that exceeds expectations, builds trusted relationships and retains loyalty, the rest is all about you as a person:

Most important is your enthusiasm and motivation, do you bring your best self to work every day and have the confidence to give our clients and customers the best possible experience? Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit, find ways to improve how we do things and take care to avoid errors As mentioned, administration experience is required for this role as you will need to have strong Microsoft Office skills Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it is also just the right way to be.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Ardonagh family Gain CII or ACII qualifications to boost your knowledge and career prospects Pension scheme for when you feel it’s time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future.

  • Client Services Specialist

    4 weeks ago

    Winnersh, United Kingdom The Ardonagh Group Full time

    **Client Services Specialist - Winnersh - ARDIT858332** Do you have Customer Service or Administration experience? Are you looking to get away from shift or weekend work and move into an office environment working Monday to Friday? Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday. Initially, you would work...

  • Client Services Specialist

    4 weeks ago

    Winnersh, United Kingdom Ardonagh Advisory Full time

    Client Services Specialist - Group Risk - ARD965060 - Winnersh, Southampton or Remote Do you have experience with administrating group life, group income protection or group critical policies? We have an exciting opportunity to join our warm and welcoming team either in our office or on a hybrid basis (once probation is complete). What you’ll do...

  • Customer Service Agent

    5 days ago

    Winnersh, United Kingdom OPR Resourcing Specialists Full time

    **£25,000 - £27,000** **p.a** Our client provide specialist heating and cooling services to a broad commercial client base and are seeking a highly motivated person to join their busy customer service helpdesk, supporting both their clients and engineering teams. Working in a fast-paced environment, the Customer Service Advisor provides comprehensive...

  • Procurement Specialist

    3 weeks ago

    Winnersh, United Kingdom eTeam Full time

    Job Title: Procurement SpecialistLocation: Winnersh, UKJob Type: Full Time Contract, 12 MonthsWork Model: HybridMinimum Requirement:• Contribute to the development and assist with the implementation of a Category Strategy for assigned spend categories, balancing short and long-term objectives to meet business strategy and efficiencies (savings) in...

  • Procurement Specialist

    3 weeks ago

    Winnersh, United Kingdom eTeam Full time

    Job Title: Procurement SpecialistLocation: Winnersh, UKJob Type: Full Time Contract, 12 MonthsWork Model: HybridMinimum Requirement:• Contribute to the development and assist with the implementation of a Category Strategy for assigned spend categories, balancing short and long-term objectives to meet business strategy and efficiencies (savings) in...

  • Procurement Specialist

    7 days ago

    Winnersh, United Kingdom eTeam Full time

    Job DescriptionJob Title: Procurement SpecialistLocation: Winnersh, UKJob Type: Full Time Contract, 12 MonthsWork Model: HybridMinimum Requirement:• Contribute to the development and assist with the implementation of a Category Strategy for assigned spend categories, balancing short and long-term objectives to meet business strategy and efficiencies...

  • Procurement Specialist

    3 weeks ago

    Winnersh, United Kingdom eTeam Full time

    Job Title: Procurement SpecialistLocation: Winnersh, UKJob Type: Full Time Contract, 12 MonthsWork Model: HybridMinimum Requirement:• Contribute to the development and assist with the implementation of a Category Strategy for assigned spend categories, balancing short and long-term objectives to meet business strategy and efficiencies (savings) in...

  • Procurement Specialist

    3 weeks ago

    Winnersh, United Kingdom eTeam Full time

    Job Title: Procurement Specialist Location: Winnersh, UK Job Type: Full Time Contract, 12 Months Work Model: Hybrid Minimum Requirement: • Contribute to the development and assist with the implementation of a Category Strategy for assigned spend categories, balancing short and long-term objectives to meet business strategy and efficiencies (savings)...

  • UK - Service Delivery Manager

    3 weeks ago

    Winnersh, United Kingdom Idemia Full time

    At IDEMIA, we aim to offer our employees, a dynamic and exciting environment where you have opportunities for career growth and professional development. Internal mobility is a great way for you to energize your career and to build your personal brand. It’s also a great way to explore other functions, professions or countries as IDEMIA operates in...

  • Customer Service Advisor

    3 days ago

    Winnersh, United Kingdom Towergate Health & Protection Full time

    **Customer Service Advisor (Group Risk) - Winnersh** Do you have Group Risk Administration experience? We have an exciting opportunity to join our warm and welcoming team either in our office or on a hybrid basis (once probation is complete). **What you’ll do as a Customer Service Advisor in Group Risk**: The role of Customer Service Advisor in Group...

  • Procurement Specialist

    3 weeks ago

    Winnersh, Berkshire, United Kingdom eTeam Full time

    Job Title: Procurement Specialist Location: Winnersh, UK Job Type: Full Time Contract, 12 Months Work Model: Hybrid Minimum Requirement: • Contribute to the development and assist with the implementation of a Category Strategy for assigned spend categories, balancing short and long-term objectives to meet business strategy and efficiencies (savings)...

  • Procurement Specialist

    3 weeks ago

    Winnersh, Berkshire, United Kingdom eTeam Full time

    Job Title: Procurement Specialist Location: Winnersh, UK Job Type: Full Time Contract, 12 Months Work Model: Hybrid Minimum Requirement: • Contribute to the development and assist with the implementation of a Category Strategy for assigned spend categories, balancing short and long-term objectives to meet business strategy and efficiencies (savings)...

  • Purchasing Specialist

    1 week ago

    Winnersh, Berkshire, United Kingdom eTeam Full time

    Job Title: Procurement Specialist Location: Job Type: Full Time Contract, 12 Months Work Model: Hybrid Contribute to the development and assist with the implementation of a Category Strategy for assigned spend categories, balancing short and long-term objectives to meet business strategy and efficiencies (savings) in alignment with business...

  • Purchasing Specialist

    1 week ago

    Winnersh, Berkshire, United Kingdom eTeam Full time

    Job Title: Procurement Specialist Location: Job Type: Full Time Contract, 12 Months Work Model: Hybrid Contribute to the development and assist with the implementation of a Category Strategy for assigned spend categories, balancing short and long-term objectives to meet business strategy and efficiencies (savings) in alignment with business...

  • Data DevOps Engineer

    6 days ago

    Winnersh, United Kingdom Hewlett Packard Enterprise Full time

    Data DevOps EngineerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Job Description:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to...

  • Sales Support Administrator

    7 days ago

    Winnersh, United Kingdom Mulberry Recruitment Full time

    **Sales Support Administrator** **Location : Winnersh** **Salary : £23,000 - £30,000** **Monday to Thursday 8.30am - 5pm and Friday 8.30am - 4.30** **Hybrid options are available once you have been trained** **Daily Duties** Generate quotes by gathering information from various sources including job reports, engineers and suppliers Effective and...

  • Sales Administrator

    7 days ago

    Winnersh, United Kingdom Mulberry Recruitment Full time

    **Sales Administrator** **Location : Winnersh** **Salary : £23,000 - £30,000** **Monday to Thursday 8.30am - 5pm and Friday 8.30am - 4.30pm** **Hybrid options are available once you have been trained** **Daily Duties** Generate quotes by gathering information from various sources including job reports, engineers and suppliers Effective and efficient...

  • Administrator

    3 days ago

    Winnersh, United Kingdom Mulberry Recruitment Full time

    **Administrator** **Location : Winnersh** **Salary : £23,000 - £30,000** **Monday to Thursday 8.30am - 5pm and Friday 8.30am - 4.30** **Hybrid options are available once you have been trained** **Daily Duties** Generate quotes by gathering information from various sources including job reports, engineers and suppliers Effective and efficient...

  • Ifa Administrator

    5 days ago

    Winnersh, United Kingdom Huntress Full time

    As an IFA Administrator you will be responsible for delivering excellent administrative and technical support to clients, Financial Advisers, and the Financial planning team with a strong focus on providing excellent outcomes for all clients. This would suit an experienced IFA Administrator with expertise in investment fund switches and client relationship...

  • Software Developer in Test

    2 days ago

    Winnersh, United Kingdom Saffron QA Full time

    Saffron QA is the recruitment partner for a UK test consultancy that specialises in delivering testing services to organisations in the financial services industry.The consultancy is currently expanding their quality engineering team which supports their clients with test automation and DevOps services. Therefore, Saffron QA is supporting them with their...