Desktop Engineer

2 weeks ago


Croydon, United Kingdom Croydon Health Services NHS Trust Full time

Job summary

Please see the attached supporting document which contains more information about the role in the job summary.

Main duties of the job

Device Engineer - Band 5

The Digital Services Device team has a fantastic opportunity for the right candidate to join the team to continue to provide excellent IT support to the Trust.

The Device team is critical in providing excellent day-to-day customer support to clinical and corporate staff, to allow them to access the information they need to provide safe and effective care to patients and staff.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.

These include:o Croydon University Hospitalo Purley Hospitalo The Sickle Cell and Thalassaemia Centre in Thornton Heatho Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodsideo A minor injuries unit in New AddingtonThe Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic Vision:"Excellent integrated care for you and your family, when and where you need it"Our 5 key 'Here for you' promises to the people of Croydon are:o You feel cared for by helpful and welcoming staffo You feel in safe hands with highly professional staffo You feel confident in your treatment from skilled teams of compassionate clinicianso You feel we value your time with convenient appointments, minimal waiting and care closer to homeo You feel it's getting better all the time as we continue to improve our services

We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to "Listening into Action" is new and different.

Job description

Job responsibilities

Please see the attached supporting document which contains more information about the role in job description and person specification

Person Specification

Qualifications

Essential

ITIL Foundation certificate

Education and qualifications

Essential

Degree or equivalent level of experience in a related environment

Knowledge

Essential

Knowledge of systems used for asset management and tracking

Knowledge

Essential

Delivering value to the end user

Experience

Essential

Experience in a desktop engineer or a similar role for a multi-site or multi-user organisation

Experience

Essential

Experience in a range of IT systems and applications

Experience

Essential

Experience of supporting a range of hardware

Experience

Essential

Experience of working with third party suppliers

Skills

Essential

Able to work to deadlines without supervision

Skills

Essential

Able to learn new hardware and software to improve IT services

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