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Payments Officer

2 months ago

Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job overview

An exciting opportunity has arisen for a highly motivated and enthusiastic clinical support worker to join our Oncology Day Unit

The post holder will join the existing team to provide support and care for patients attending the treatment suite. They will work with colleagues supporting patients during their appointments, providing individualised and compassionate patient care.

You should possess excellent communication and organisational skills and be prepared to develop clinical skills, and be competent in venepuncture and performing ECG's. You should be visible and accessible with quality and standards as your priority. You will need to be flexible and resilient in order to cope with the demands of this busy day unit.

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.

Main duties of the job

This post will require you to work 20 hours per week. Although this job is based at the the Maidstone site it may be necessary on rare occasions to travel to the Pembury site for training/meetings.

Previous applicants need not apply.

Working for our organisation

MTW is a large acute hospital trust in the south-east of England. 

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. 

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Following your Corporate Induction you will be expected to attend the Trust’s Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic: ), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level . (Enhanced level now includes regulated checks against vulnerable adults and children).

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here:

Interview Date: To be confirmed.

Person specification

Qualifications

Essential criteria

Functional skills English and Maths level 1 or GCSE English and maths grade G/1 or above. NVQ/Diploma level 3 in Healthcare (competencies assessed in a healthcare environment) or equivalent healthcare qualification, e.g. successful completion of a level 2 Healthcare Support Worker apprenticeship. Internal applicants only: In the absence of the above qualifications, the job holder will be required to successfully complete a level 3 Healthcare Support Worker apprenticeship within the first 13 months of employment. The Care Certificate

Experience & Knowledge

Essential criteria

Previous experience in a care setting or day unit environment. Good understanding in oncology & haematology

Desirable criteria

Demonstrate experience in specialty Previous experience in an acute hospital setting, preferably within a day unit environment

Skills

Essential criteria

Personal and people development – good communication skills (written and verbal); can understand and communication factual information Information processing – good interpersonal skills; basic keyboard skills; ability to prioritise workload with supervision; can demonstrate practical skills to others Able to relate and communicate with patients and staff at all levels and from different professions Adapts communication style as necessary and is able to work with and through other

Desirable criteria

Information technology skills Venepuncture skills