Housing Officer

2 weeks ago


Glasgow, United Kingdom Sanctuary in Scotland Full time
The role of Housing Officer will include: Delivering a high quality housing management service to tenants, partners and key stakeholders Ensuring arrears targets are met, and allocating void and new let properties Investigating and resolving anti-social behaviour cases Completing estate management weekly inspections Identifying shortfalls in service delivery and putting plans of resolution into place Ensuring compliance with all legislative and regulatory requirements for all housing management activities

Skills and experiences:

Proven experience of undertaking a similar role within housing Knowledge of relevant housing regulations and legislation Proven experience of delivery high quality tenancy services Excellent problem-solving skills with the ability to implement solutions Ability to build strong working relationships with internal and external customers Basic understanding of Microsoft Office packages is essential SVQ3 in relevant area or equivalent qualification Occasional travel may be requirement of the role, therefore a full valid driving licence is essential

Why work for us?

Sanctuary Scotland Housing Association is one of the country’s largest social landlords. We provide around 8,000 quality affordable homes for rent and sale to those least able to compete in other sectors of the housing market.

We strive to ensure our investments provide sustainable benefits to the communities we serve. As a not-for-profit organisation any surpluses we achieve are reinvested in our homes and neighbourhoods. Our Investors in People accreditation shows Sanctuary Scotland’s commitment to being the best employer we can.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme £35,137 per annum (rising to £36,986 per annum after 12 months, subject to satisfactory performance)

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