Reception / Care Co-ordinator
3 months ago
Job summary
This is an exciting opportunity to join the team at Buckshaw Village Surgery. We pride ourselves on offering an excellent service to our patients and to patients referred into the Skin Hub.
Main duties of the job
We have an exciting opportunity available to join our Reception and Community Skin Analytics Service based at Buckshaw Village Surgery.
The Community Skin Hub provides a rapid Skin Cancer Diagnostic service for patients across Chorley, South Ribble and Preston.
About us
As a Receptionist / Care Co-ordinator in this role you will
include completing admin duties, being the first point of contact for patients, dealing with requests and queries and also may include to carry out image capture appointments with patients (using Dermatoscopes) and liaise with Clinical Teams who will review and diagnose skin conditions remotely.
Complete onward referrals for patients who require treatment.
Provide Skin Hub information and documentation to General Practitioners
Job description
Job responsibilities
Liaising with patient either on the telephone or in person. General admin duties.Carry out screening via telephone of patients referred from General Practices across Lancashire
Carry out image capture appointments with patients (using Dermatoscopes) and liaise with Clinical Teams who will review and diagnose skin conditions remotely.
Complete onward referrals for patients who require treatment.
Provide Skin Hub information and documentation to General Practitioners
Person Specification
Qualifications
Essential
Excellent communication and listening skills, Have a positive mindset Work well within a team Ability to multi-task and work well under pressure Be patient/customer focused Be able to work in a focused, safe and accurate way. AS a Veteran Accredited Practice we welcome applications from Military Veterans.-
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