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Tenancy Management Team Co-ordinator

2 months ago

Preston, United Kingdom Community Gateway Association Full time

Tenancy Management Team Co-ordinator

37 hours per week, based in Preston

£24,908.57 per annum


The Tenancy Management Team Coordinator provides effective administrative support to the team and plays a vital role in the attainment of meeting targets and in monitoring performance. They are responsible for the operating a triage service, ensuring that reporters of ASB and victims of crime are dealt with in an empathetic and professional manner, with the objective of taking accurate information in order to log cases to the officers and appropriately signposting to reduce the risk of harm.

What we are looking for:

  • Solid experience in an administrative role.
  • Exceptional customer service skills, with the ability to build great relationships.
  • Great IT skills, with knowledge of MS Office packages

It would be great if you also had:

  • Experience of working in the social housing sector.

Why work at Community Gateway?

Our team are what makes us who we are. We aim for a great employee experience and that includes offering a range of benefits, including a generous holiday allowance, your birthday off, Christmas closure, free parking, free breakfasts, a health cash-plan, reward and recognition scheme and much more.

Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, and second languages come in handy.

This role is based in our gorgeous dock-front offices, with flexibility given to accommodate business and personal needs.

A bit more about us:

Community Gateway own and manage almost 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future.

And finally, we want to be a great place to work.so if you think you have the skills, experience and can live our values, then we want to hear from you..

If you haven't done so already, check out our candidate pack on our website for more about us.

The closing date for applications is midnight on the 8th September.