Custody Housing Advice Worker

1 month ago


London, United Kingdom St Mungo's Full time

Secondment/fixed term opportunity until 31 March 2025 with the possibility of extension

Do you want to work in a role where you can support people to rebuild their lives?

We are actively recruiting for a Custody and Probation HAWk Worker to be based in a Prison Establishment and Probation Delivery Unit (PDU). To support The Probation Services objective in reducing reoffending by preventing and ending homelessness.

We are a high achieving team that are undergoing an expansion, making this a great opportunity for someone who is interested in working in a prison to support homeless ex-offenders to help rebuild their lives. The posts require the successful candidates to be on site.

In this role you will:

  • Supporting clients to retain existing accommodation or to relinquish tenancies to avoid accruing rent arrears and debt.
  • To support clients who will be homeless on release to access appropriate accommodation.
  • Working alongside The Probation Service to achieve set interventions to prevent homelessness
  • Working as part of a larger team based across 10 prisons and multiple probation offices
  • Monitor and manage case load through the case monitoring systems
  • Respond to new referrals in accordance with contractual timeframes
  • Consider existing risk assessments including engagement with MAPPA when making housing referrals so clients can access safe accommodation that reduces risk and promotes recovery. 

About you

We are looking for someone who has:

  •  A passion in working with ex-offenders and people who are homeless/at risk of becoming homeless
  • The ability to work as part of a multi-disciplinary, multi-agency team within the prison and probation environment and to maintain effective relationships with external agencies.
  • The ability to work flexibly in a changing and often challenging environment 
  • The ability to work to agreed deadlines and targets.
  • The ability to cope with clients with multiple needs, who may display challenging behavior.
  • The skills to accurately report and record progress of work in a timebound fashion, in line with the contract requirements.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 8 November 2024

Interview and assessments on: TBC



  • London, United Kingdom Nucleus Legal Advice Full time

    Housing Advice Caseworker Job DescriptionWe are seeking an experienced Housing Advice Caseworker to join our dynamic team at Nucleus Legal Advice Centre in West London.About the Role:This is an exciting opportunity to work with a vibrant housing team, providing specialist advice and casework to clients facing homelessness and eviction.Key...


  • London, United Kingdom Shaw Trust Full time

    “Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.” At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down...


  • London, United Kingdom Nucleus Legal Advice Full time

    We are a dynamic, vibrant benefits team based in West Ealing London looking to expand our team with a likeminded person.We an innovative Advice Consortium of 12 local charities with Nucleus delivering the specialist welfare benefits advice. You will also be a part of our wider benefits team working across West LondonWe are looking for people with recent...


  • Greater London, United Kingdom Nucleus Legal Advice Full time

    Job Description We are a dynamic, vibrant benefits team based in West Ealing London looking to expand our team with a likeminded person. We an innovative Advice Consortium of 12 local charities with Nucleus delivering the specialist welfare benefits advice. You will also be a part of our wider benefits team working across West London We are looking for...


  • Greater London, United Kingdom Nucleus Legal Advice Full time

    We are a dynamic, vibrant benefits team based in West Ealing London looking to expand our team with a likeminded person.We an innovative Advice Consortium of 12 local charities with Nucleus delivering the specialist welfare benefits advice. You will also be a part of our wider benefits team working across West LondonWe are looking for people with recent...


  • Greater London, United Kingdom Nucleus Legal Advice Full time

    We are a dynamic, vibrant benefits team based in West Ealing London looking to expand our team with a likeminded person.We an innovative Advice Consortium of 12 local charities with Nucleus delivering the specialist welfare benefits advice. You will also be a part of our wider benefits team working across West LondonWe are looking for people with recent...


  • Greater London, United Kingdom Nucleus Legal Advice Full time

    We are a dynamic, vibrant benefits team based in West Ealing London looking to expand our team with a likeminded person.We an innovative Advice Consortium of 12 local charities with Nucleus delivering the specialist welfare benefits advice. You will also be a part of our wider benefits team working across West LondonWe are looking for people with recent...


  • London, UK, UK, United Kingdom Nucleus Legal Advice Full time

    We are a dynamic, vibrant benefits team based in West Ealing London looking to expand our team with a likeminded person.We an innovative Advice Consortium of 12 local charities with Nucleus delivering the specialist welfare benefits advice. You will also be a part of our wider benefits team working across West LondonWe are looking for people with recent...


  • West London, United Kingdom Shaw Trust Full time

    “Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.” At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down...

  • Housing Pathway Worker

    6 months ago


    London, United Kingdom Housing for Women Full time

    **Housing Pathway Worker** Greenwich, London **About Us** Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone...


  • London, Greater London, United Kingdom Seetec Group Ltd. Full time

    Seetec Group Ltd. is seeking a skilled Custody Support Worker to join their team. As a key member of the CFO Evolution Team, you will play a vital role in supporting individuals to change their lives around. Key Responsibilities: • Meet individual performance targets and contribute towards meeting team performance targets in line with contractual...


  • London, United Kingdom St Mungo's Full time

    Do you want to work in a role where you can support people to rebuild their lives?Secondment/fixed term opportunities until 31 March 2025 with the possibility of extensionWe are currently looking for a Custody and Probation HAWk worker to be based in a Prison Establishment and Probation Delivery Unit (PDU). To support The Probation Services objective in...


  • London, Greater London, United Kingdom Nucleus Legal Advice Full time

    Role OverviewWe are a dynamic, vibrant benefits team based in West London looking to expand our team with a motivated and experienced individual.The ideal candidate will have recent experience as a caseworker and be willing to take a lead role in developing casework and helping to advise clients on benefit issues.Key ResponsibilitiesDevelop and implement...

  • Custody Administrator

    6 months ago


    London, United Kingdom Serco Plc Full time

    HMP Thameside Full time, 40 hours, Monday - Friday Permanent £22,922 Per annum plus £6,200 for London Weighting Allowance HMP Thameside is a privately run prison estate located in Southeast London. The prison is a remand establishment operated by Serco Ltd. We have an opening for a Custody Administrator to join our team. The purpose of the role is to...

  • Custody Clerk

    6 months ago


    London, United Kingdom Serco Plc Full time

    Custody Clerk/Administrator Full time, 40 hours HMP Thameside Permanent £29,695 Per annum (including LW) Here at Serco we’re looking for a Custody Clerk/Administrator to join us within our Custody department team at HMP Thameside, London, Category B prison. The main purpose of this role is to carry out the administrative processes within the Custody...


  • London, UK, United Kingdom NUCLEUS LEGAL ADVICE CENTRE-1 Full time

    We are a dynamic, vibrant housing team based in West London looking to expand our team with a likeminded person. We have good reputation within the Borough we work in, for the innovative advice work we do. We have successfully built a reputation for our positive approach to problem solving and joint working. We work closely with Local Authority, local...


  • London, United Kingdom NUCLEUS LEGAL ADVICE CENTRE-1 Full time

    We are a dynamic, vibrant housing team based in West London looking to expand our team with a likeminded person. We have good reputation within the Borough we work in, for the innovative advice work we do. We have successfully built a reputation for our positive approach to problem solving and joint working. We work closely with Local Authority, local...


  • London, Greater London, United Kingdom Citizens Advice Full time

    At Citizens Advice Hammersmith & Fulham, we are seeking an individual to join our team as a Specialist Housing Adviser.The ideal candidate will have excellent communication skills and be able to provide in-depth and complex welfare and housing advice to vulnerable clients with multiple issues.This role requires self-motivation and resilience to create strong...

  • Custody Clerk

    6 months ago


    London, United Kingdom Serco Plc Full time

    Custody Clerk/Administrator Full time, 40 hours HMP Thameside Permanent £24,669.75 plus £6,200 p.a. for London Weighting Here at Serco we’re looking for a Custody Clerk/Administrator to join us within our Custody department team at HMP Thameside, London, Category B prison. The main purpose of this role is to carry out the administrative processes...


  • London, Greater London, United Kingdom Nucleus Legal Advice Full time £29,500 - £32,500

    Nucleus Legal Advice Centre is a leading provider of specialist debt, housing, and benefits advice. We are seeking a highly skilled and dedicated individual to join our dynamic team as a Housing Advice Caseworker. As a Housing Advice Caseworker, you will play a vital role in providing expert advice and support to clients facing eviction or homelessness....