NPS Case Admin

1 month ago

Derby, United Kingdom Brook Street NMR Full time

Our NPS client requires an administrator to join the busy team on a temporary basis.

This will involve scanning predominantly, whilst also providing up to 8 hours support for one of the Probation Officers, within the National Probation Service.

The role is full-time, Monday to Friday, 9 - 5, 37hrs per week, £11.44/hr.

Our client is currently based in Derby City Centre with good access to transport links.

The role is fully on site due to its nature.

This role will offer a great opportunity to work within the Probation Service and gain experience within the Public Sector.

As you will be involved with both scanning and providing support, you will need to be able to organise and prioritise your workload, managing your diary and work commitments, ensuring all targets are met.

Duties will include but not be limited to

* Sifting, scanning and the correct disposal of paper files

* Supporting the Probation Officer by attending meetings between them and the service users. You will be required to take minutes.

* Typing up meeting minutes and scanning onto the system

* Liaising with staff and other probation users with professionalism

* Administrative duties including taking some calls, the printing and posting of letters, as well as the uploading of paperwork onto the system

* Filing

* Distribution of mail and emails

* Data entry

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

Ideal candidates will be confident, enjoy interacting with a variety of service users with professionalism. You will have excellent customer service skills and a passion to help people.

Our client requires the following skills

* Good strong admin experience

* Good working knowledge of Microsoft word, excel, outlook and Teams

* Excellent communication skills both written and verbal

* Ability to remain professional at all time and converse with a variety of service users

* Excellent organisational skills

The pay rate is £11.44 per hour and benefits includes holiday pay and pension scheme.

Full training will be given.

The role will require full 3 year referencing and HMPPS vetting. Due to this, the role will not be an immediate start.

Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications.

Please note due to the high number of applications we receive, please assume that you have been unsuccessful if you do not hear within 7 days

The main responsibility will be scanning paper files on to our systems. There may be some additional basis admin tasks such as taking notes, data entry

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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