Service Design
2 weeks ago
Location: Newbury + Hybrid*
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time hours per week – Mon to Fri
*Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
What you’ll do
This role requires a candidate who is an end-to-end service technical expert with strong technical acumen who is passionate about technology and service with the experience with defining and driving how we operate and maintain service end to end.
They will be able to work with technology subject matter experts and drive improvements cross functional / vertical to ensure cross system service designs that will improve our service KPI’s and help lead transition to a cloud based network.
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