Domestic Assistant

Found in: Talent UK C2 - 2 weeks ago


Northampton, United Kingdom Northampton General Hospital Full time

Job summary

To assist in creating a clean and hygienic environment at all times, whilst providing a professional and quality service to all users.

To meet the Trust's Cleaning Plan by adhering to the cleaning frequencies and schedules, as set out by the National Standards of Cleanliness.

Rolling rota. ( different shift pattern every week between , , .

PREVIOUS APPLICANTS NEED NOT APPLY

Main duties of the job

To create, contribute and maintain a professional and effective working relationship with patients, clients, visitors & other staff members.

To communicate with other staff, patients and visitors in a courteous manner ensuring that any instructions to maintain their safety are understood.

To have full regard to the security of the premises and the environment at all times.

Diligently follow all laid down procedures in relation to key disciplines and personal safety.

Monitor and maintain the cleanliness of the environment by the removal and disposal of waste & refuse, ensuring the correct use of bags and labelling procedures.

About us

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Job description

Job responsibilities

To create, contribute and maintain a professional and effective working relationship with patients, clients,visitors & other staff members.

To communicate with other staff, patients and visitors in a courteous manner ensuring that any instructions to maintain their safety are understood.

To have full regard to the security of the premises and the environment at all times.

Diligently follow all laid down procedures in relation to key disciplines and personal safety.

Monitor and maintain the cleanliness of the environment by the removal and disposal of waste & refuse, ensuring the correct use of bags and labelling procedures.

Ensure bags are safe disposed of into the correct waste bins in the correct designated areas.

To undertake each cleaning task in accordance with the method statements of the department training.

To clean all sanitary, clinical and floor areas and removing dust, dirt and debris to the required Trust standard ensuring adherence to our Health & Safety procedures and policies.

Monitor and maintain the hygiene and sterility of areas with the specific aim of preventing cross infection in a potentially hazardous environment, in line with Infection Control procedures and guidelines.

To adhere to the Trusts colour coded system with equipment and consumables. cloths, mops and equipment.

All of the domestic staffs are required to undertake special cleans on request Isolation Cleaning.

Provide flexibility, assistance and support to other areas of work as and when required and instructed by your line manager or supervisor.

The Line Manager may allocate any other work or duties commensurate with the post.

All duties will be carried out in accordance with the departmental Health & Safety policy and COSHH regulations. These are to be adhered to at all times in line with Trust procedures.

To report accidents and near misses in accordance with Trust procedures.

To safely use all the domestics machinery and equipment Buffer, Burnisher and all of the floor maintainer electric machinery.

Clean, adjust and maintain non-hazardous and potentially hazardous hand tools and equipment.

To check machinery/equipment before use, reporting any faults or defects. Any defective machinery should be taken out of service and clearly labelled 'Out of order'

To contribute to the development of the Domestic Service by putting forward suggestions for improvement.

Person Specification

Key Competencies, personal Qualities and Attributes

Essential

Able to work alone and use initiative or within a team. Ability to organise workload effectively. Drive and determination to see things through. Reflects systematically on their personal performance and modifies behaviour accordingly. Use change as an opportunity for improvement. Flexible and adaptable to meet the needs of the service work during any Bank Holiday. Good time management to meet the demands of the service. Adherence to Trust values and behaviours. Be responsive, listen and positive. Value and support other people.

Desirable

Build key relationships internally and externally. Demonstrate personal confidence.

Skills

Essential

Basic and Good literacy and numeracy skills. Excellent customer care skills. Ability to retain information and learning. Ability to read and understand written instructions. Has the physical ability to effectively perform the frequent duties of the post handle heavy waste, using heavy machinery, ability to stand or walk continuously. Ability to communicate using good verbal and written English fill in stock request form, annual leave requests, report any issue to the Supervisory Team. Able to identify potential hazards in the workplace and the confidence to act upon these effectively. Ability to work under own initiative to achieve set targets. Ability to organise and prioritise own workload and tasks. Ability to multi task effectively and move from one task to another rapidly when priorities change. Ability to remain calm under pressure or challenging situations. Ability to assist in and demonstrating duties and operating procedures to new members or staff. Ability to undertake the full range of tasks once trained.

Knowledge and Experience

Essential

To have experience of cleaning. Awareness of Health & Safety and Infection Control. Understanding Confidentiality and security. Knowledge of cleaning products. COSHH. Use electronic resources to input and save information. annual leave, timesheets.

Desirable

Experience in a similar role or service industry. Experience working as part of a team. Knowledge of using heavy duty cleaning machinery Buffer, Burnish.

Educations, Training and Qualifications

Desirable

NVQ Level 1 or 2 or Apprenticeship. NVQ, Apprenticeship or equivalent in cleaning and support services. GCSE or equivalent in English or Maths.
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