Inbound Sales Advisor

2 months ago

Larbert, United Kingdom WebHelp UK Full time

Job advert

Experience the power of a game-changing career

Are you passionate about connecting with others and delivering exceptional service? If you thrive in a dynamic environment where your skills in sales, communication and problem-solving shine, then we invite you to join our fantastic team of Inbound Sales Advisors in our Larbert office.

We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

At Concentrix, we're committed to nurturing your growth and aspirations, providing you with a stepping stone to future career advancements, both locally and globally. You'll also have access to continuous learning and development opportunities through on-demand video training for adults and kids.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today

Career growth and personal development

This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

What you will do in this role

As an Inbound Sales Advisor you will:

  • Receiving inbound calls with our customers and establishing their needs and building rapport
  • Achieving and exceeding sales, productivity and customer satisfaction targets
  • Maintaining and proactively improving sales skills, product knowledge, competitor knowledge and offer management
  • Developing relationships with customers and encouraging referrals
  • Ensuring accurate information, quotes and pricing information to customers
  • Upselling and cross-selling products and services in order to maximise opportunity to retain
  • Following all appropriate FSA regulations

What you'll need

  • Exceptional customer call handling skills
  • Track record of delivering results and exceeding stretching targets
  • Proven sales ability and experience of challenging sales environment
  • Computer literate
  • Experience in the telecommunications or mobile industry and/or a strong appreciation of technology (Advantageous)

What's in it for you

  • A competitive OTE of £26,500 to match your expertise
  • Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals
  • Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel
  • A furry friend perk - a subscription to Tails.com for your beloved canine companion
  • Wellbeing support through free access to services that enhance your mental and physical health
  • Comprehensive dental plan and priority access to a private GP

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with the United Kingdom law, only applicants who are legally authorized to work in the UK will be considered for this position.

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