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Larbert, Falkirk, United Kingdom WebHelp UK Full time{"title": "Customer Service Sales Advisor", "description": "Job SummaryWe are seeking a highly skilled Customer Service Sales Advisor to join our team at WebHelp UK. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales results.Key ResponsibilitiesProvide outstanding customer service and support to...
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Customer Service Sales Representative
2 months ago
We are seeking a highly skilled Customer Service Sales Advisor to join our team at WebHelp UK. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales results.
Key Responsibilities- Receiving inbound calls with our customers and establishing their needs and building rapport
- Achieving and exceeding sales, productivity and customer satisfaction targets
- Maintaining and proactively improving sales skills, product knowledge, competitor knowledge and offer management
- Developing relationships with customers and encouraging referrals
- Ensuring accurate information, quotes and pricing information to customers
- Upselling and cross-selling products and services in order to maximise opportunity to retain
- Following all appropriate FSA regulations
- Exceptional customer call handling skills
- Track record of delivering results and exceeding stretching targets
- Proven sales ability and experience of challenging sales environment
- Computer literate
We offer a competitive OTE of £29,878 to match your expertise, exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals, access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel, a furry friend perk - a subscription to for your beloved canine companion, wellbeing support through free access to services that enhance your mental and physical health, and comprehensive dental plan and priority access to a private GP.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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