Logistics Coordinator

2 weeks ago

Hounslow, United Kingdom Right Now Recruitment Full time

Right Now Group are currently working with an expert in time-critical aerospace operations based in Hounslow. Our client now requires a Logistics Coordinator (AOG) to join their fast-paced customer service/operations team focusing on Aircraft on Ground (AOG) operations.

Responsible for the management and optimisation of operational processes and ensuring an exceptional service for customers, the client requires a highly proactive professional with exceptional attention for detail and in-depth understanding of time-critical logistics, specifically in relation to AOG.

Duties and Responsibilities of a Logistics Coordinator (AOG)

  • Ensure efficient and timely delivery of time-critical, aircraft on ground (AOG) shipments by closely monitoring day-to-day operations of key client accounts and acting as a primary point of contact for these accounts, providing exceptional customer service.
  • Refine and subsequently implement operational processes, enhancing efficiency and reducing turnaround time.
  • Resolve operational challenges and streamline workflows by close collaboration with muti-functional internal and external teams.
  • Closely analyse data, identifying trends and any areas of improvement to be made in the logistics process.
  • Communicate effectively and proactively with customers, providing real-time updates and addressing any enquiries and resolving any issues in a timely fashion.
  • Play a key role in improving the customer experience by implementing strong feedback mechanisms.

The successful Logistics Coordinator (AOG):

  • Will have a strong track record in AOG operations and customer-service with a focus on time-critical shipments.
  • Highly analytical with excellent problem-solving ability.
  • Strong communication and interpersonal skills.
  • Works effectively in time-sensitive and highly pressured environments.
  • Excellent knowledge in Microsoft suite and logistics software.

Benefits of Logistics Coordinator (AOG):

Package: Up to £40,000 p/a salary + Overtime + Pension + Holiday

Hours: 4on 4off shift pattern, 6:00AM - 6:00PM

If this Logistics Coordinator role sounds like it could be for you, upload your CV today

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