Flooding Support Analyst 2
2 days ago
About the role
We have an exciting opportunity for a Flooding Support Analyst 2 to join the Flooding Support team and play a pivotal role in delivering our end-to-end sewer flooding investigation process.
The successful candidate will provide analysis and support to the customer facing technical teams, facilitating the completion of detailed flooding investigations while ensuring all flooding data is complete and accurate.
You’ll support the effective management of flood alerts and the incident escalation process using Met Office Hazard Manager to provide rainfall information to key stakeholders. Key responsibilities will include using live customer information, technical knowledge, and historical investigation outcomes to drive optimal sewer flooding investigations and continuous improvement.
About you
You’ll have proven experience with data analysis and reporting along with excellent customer, communication, and negotiation skills, with the ability to work effectively within multidisciplinary teams.
The successful candidate will be a team player and will be able to work to tight deadlines and undertake a demanding work schedule while remaining highly customer focused.
You’ll educated to BTEC or an equivalent level 3 qualification in an environmental, engineering, science or construction related discipline and have a valid driving licence as regular travel to different offices is expected within the role.
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
About us
Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description, and that female candidates are less likely to apply if they don’t have the full range of skills, however if you have some of the skills listed, we 'd encourage you to apply.
NWG at a glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
Our benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues.
Benefits to include, here’s just a few of them:
Enhanced maternity pay Enhanced annual leave with additional special leave for Christmas Eve and New Year’s Eve Company pension scheme Digital GP Award winning wellbeing website Employee Assistance Programme Life assurance Qualification loans Professional subscription Buy and sell annual leave Discounts and cashback offersPlease note this role may require a DBS to be completed prior to employment
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Flooding Support Analyst 2
2 days ago
Washington, Sunderland, United Kingdom Northumbrian Water Full timeAbout the RoleWe are seeking a highly skilled Flooding Support Analyst 2 to join our team and contribute to the delivery of our end-to-end sewer flooding investigation process.The successful candidate will provide analysis and support to our customer-facing technical teams, ensuring the completion of detailed flooding investigations and the accuracy of all...
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Flooding Support Analyst 2
2 days ago
Washington, Sunderland, United Kingdom Northumbrian Water Full timeAbout the RoleWe are seeking a highly skilled Flooding Support Analyst 2 to join our team and contribute to the delivery of our end-to-end sewer flooding investigation process.The successful candidate will provide analysis and support to our customer-facing technical teams, ensuring the completion of detailed flooding investigations and the accuracy of all...
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