Client Care Coordinator
4 weeks ago
Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;
PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK
Main duties of the job
Be the voice that makes a differencejoin our supportive team today
Join our team as a Client Care Coordinator and be the friendly voice our clients rely on when they need us most Whether it's over the phone, through a scheduled appointment, or via online chat, you'll be their go-to person, making sure every interaction is smooth and 'll be joining a team of over 150 dedicated colleagues across three contact centres. We're all about teamwork and support, so you'll always feel connected and motivated
Find balance and make an impactjoin us with the flexibility of hybrid working
Enjoy a set two-week rotating schedule with shifts being 8 AM to 4 PM and 10:30 AM to 6:30 PM, plus one Saturday or Sunday shift every two weeks, with a day off during the week. If you're looking for a rewarding career where you can make a real impact, wed love to hear from you Successful candidates will start on 13thJanuary and will complete 4 weeks of training (Monday to Friday, 8 am to 4 pm). Ready for the next step? Come join us
About us
Were proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications. If you feel this is the role for you, why not apply now to ensure you're considered for this role?
Job description
Job responsibilities
For more information on the role, please refer to the following job description:
Person Specification
Experience
Desirable
Experience of working in a Contact Centre-
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