Client Care Program Supervisor
1 month ago
Client Care Program Supervisor
Supervise and coordinate client care programs, ensuring high-quality service delivery and effective communication with clients and their families.
We are committed to delivering exceptional care services that meet the unique needs of each client.
About this role
- This is an excellent opportunity for a skilled supervisor to join our team and contribute to the success of our client care programs.
- As a Client Care Program Supervisor, you will be responsible for supervising care workers, overseeing client care programs and ensuring high-quality service delivery.
Your responsibilities
- Supervise care workers, providing guidance, support and coaching to ensure they deliver exceptional client care.
- Coordinate client care programs, ensuring seamless transitions between shifts and high-quality service delivery.
- Communicate effectively with clients and their families, understanding their needs and preferences.
- Work closely with the management team to develop and implement strategies to improve service quality and efficiency.
The ideal candidate
- Proven experience as a care worker or supervisor in a similar role.
- Excellent communication and interpersonal skills, able to build strong relationships with clients and colleagues.
- Able to work independently and as part of a team, prioritizing tasks and managing multiple responsibilities.
- Degree in Social Work, Nursing or related field (desirable).
What we offer
- An estimated salary of £25,000 - £35,000 per annum, depending on experience.
- 22 days holiday (increasing to 25 after 3 years) + bank holidays.
- Occupational Maternity Pay & Adoption Pay.
- Occupational Paternity Pay.
- Occupational Sick Pay.
- Training and Development:
- Thorough training.
- Self-directed learning.
- Coaching conversations.
- E-learning modules.
- Access to qualifications and courses.
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