Process Leaders

2 months ago

Bolton, United Kingdom De La Rue Full time

The primary focus of the Process Leader role is:

  • Develop and lead high performing teams that meet and exceed SSQCDP site objectives.
  • Identify, develop and grow future leaders
  • Responsibility for crisis management and escalation to the Production leads and SLT.
  • Create a world class manufacturing environment leading by example whilst embedding a culture of continuous improvement
  • Whole site responsibility when on shift and take ownership of SSQCDP
  • Provide point of escalation from the manufacturing teams for SSQCDP
  • Ensure communications are cascaded and escalated as required
  • Deliver KPI’s in line with site SSQCDP objectives

KEY RESPONSIBILITIES

  • Ensure all accidents/near misses are thoroughly investigated and preventative actions are enforced along with feedback to the originator
  • Process confirmation all safety paperwork including RA’s and SOP’s ensuring they are fit for purpose and adding value
  • Create and drive a culture of continuous improvement in all areas.  Lead continuous improvement teams where applicable
  • Ensure problem solving activities are owned at Tier 1 including the use of quality tools e.g. 5 Why’s, 8D, Stop and Solve
  • Responsibility for all SQCDP documentation, ensuring that documents are in date and fit for purpose
  • 100% Compliance to internal process control systems and carry out regular audits on the line
  • Ensure all team members are fully aware of job specification/instructions
  • Responsible for passing work on their designated lines, develop and sustain a 100% RFT culture in partnership with the quality team on shift
  • Drive towards achieving and exceeding set standard yields, investigating any over makes, spoil and re-makes and variances to the BOM in line with the agreed escalation
  • Ensure that the labour plan is aligned with the production plan
  • Ensure the ERP system is accurate and balanced and escalate any issues that cannot be resolved in real time
  • Manage consumable stocks
  • Deliver 100% OTIF
  • Constant review of all working practices in manufacturing with the clear objective of increasing efficiency levels and flexibility in the team
  • Monitor and report on Key Performance Indicators for all operational aspects ensuring all daily shift reports are accurate for all manufacturing and support functions. 
  • Site walk round on handover ensuring that workplace organisation is to standard with all non-conformities challenged in real time
  • Manage absence, grievance and disciplinary issues in line with DLR company policies with the support of the HR department
  • Engage, empower, develop and motivate the manufacturing and support teams on shift using coaching and mentoring techniques
  • Effective leadership in managing performance and capability issues using the relevant HR tools
  • Deal with conflict; disciplinary and grievance issues with the support of the HR department
  • Identify, develop and grow future leaders
  • Monitoring individual performance through performance management tools, the PDR and 121 programmes, this will include personnel who may not be on the same shift.
  • Ensuring adequate staffing levels at all times, arranging additional cover, liaising with other teams and HR where necessary

The above list is not exhaustive. You will be required to undertake other duties within your capabilities, consistent with this role, to support the needs of the business.



CAPABILITY (qualifications, experience and skills)

  • Comprehensive manufacturing experience in a complex, process environment;
  • ILM/CMI Level 3/4 in first line management (or equivalent)
  • IOSH - Mandatory
  • NEBOSH - Desirable
  • In depth knowledge of production/technical processes and procedures, particularly with respect to SSQCDP
  • Knowledge and experience regarding the application of structured problem solving methods
  • Knowledge and experience of HR processes, (recruitment, absence management, performance management, grievance, disciplinary etc.), able to promote good employee relations
  • Good understanding of budgetary controls and variance analysis within an operational environment
  • Excellent communication, planning and organising skills
  • Computer literate
  • Excellent people management skills with previous experience of leading a team 

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