![Co-op](https://media.trabajo.org/img/noimg.jpg)
Customer Team Leader
3 days ago
Closing date: 09-07-2024
Customer Team Leader Location: First Bed and Pine Raglan Precinct, Townend Road, Caterham, CR3 5UG Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.Full, paid training provided You can now apply for this role using your mobile device (no CV needed)
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do
- Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream– a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife – an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests. #3
-
Team Leader
2 weeks ago
Caterham, United Kingdom Card Factory Full timeJob Introduction **Location: Caterham** **Contracted Hours Available: 16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...
-
Team Leader
2 weeks ago
Caterham, Surrey, United Kingdom Card Factory Full timeJob Introduction Location: Caterham Contracted Hours Available: 16 Role Responsibility We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...
-
Team Leader
4 weeks ago
Caterham, United Kingdom Card Factory Full timeJob Introduction Location: Caterham Contracted Hours Available: 16 Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...
-
Catering Team Leader
4 weeks ago
Caterham, Surrey, United Kingdom NHS Professionals Full timeJob Title: Catering Team Leader Location: Covering three different locations, please see below: Dorking Hospital, RH4 2AA / Molesey Hospital, KT8 2LU / Caterham Hospital CR3 5R Shift Pattern: Monday- Friday 8am-4pm Pay: £12.86 per hour Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then...
-
Catering Team Leader
2 weeks ago
Caterham, Surrey, United Kingdom NHS Professionals Full timeJob Title:Catering Team LeaderLocation:Covering three different locations:- Dorking Hospital, RH4 2AA- Molesey Hospital, KT8 2LU- Caterham Hospital CR3 5RShift Pattern:Monday to Friday from 8am to 4pmPay:£12.86 per hourMaking a difference as part of a team that collaborates effectively, always ready to support each other? If yes, then NHS Property Services...
-
Front of House Team Member
4 weeks ago
Caterham, United Kingdom Greene King Full timeWe’re in need of some talented individuals to join us as a front of house on a full time or part time **basis at The William Garland, Caterham. As part of our award-winning Greene King Locals Pub Team, your role will be supporting in leading a warm welcoming pub that is always lively, fun, and a team with a genuine desire to please the customer. Working...
-
Customer Advisor
1 week ago
Caterham, United Kingdom Boots Full timeSummary Job Reference: - 210146BR Caterham, Church Walk Permanent Part-time **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working...
-
Shift Leader
2 weeks ago
Caterham, Surrey, United Kingdom Coughlans bakery ltd Full timeDay to day running of family owned bakerykey holdercash up/bankingstock takemake food and drinks to ordercustomer servicemanage small teamstaff rotasordering stockvisual merchandiseJob Types: Full-time, PermanentSalary: £10.00-£11.20 per hourBenefits: Casual dress Discounted or free food Employee discountSchedule: 10 hour shift Day shiftSupplemental pay...
-
Customer Experience Executive
4 weeks ago
Caterham, United Kingdom DotGO Full time**Who are we?** We’re DotGO - we’re the most trusted web design agency in the UK. We build brochure and e-commerce websites for small businesses all across the country. We have an extremely diverse client base, ranging from dentists and therapists to cheesemakers and tradesmen. We pride ourselves in our stunning website designs, our amazing process...
-
Customer Care Coordinator
3 weeks ago
Caterham, United Kingdom Croudace Homes Group Full timeJob Advert **Customer Care Administrator** Caterham, Surrey **Who are Croudace?** A family-owned business who are committed to building high-quality homes backed up with first-class customer service. Our strength lies in the care and attention given to all our design, specification of fixtures and fittings and a high-quality finish. **Things you may not...
-
Customer Service Co-ordinator
2 weeks ago
Caterham, Surrey, United Kingdom Vistry Group PLC Full timeRole OverviewCustomer Service Coordinator at Vistry South EastWe're offering a great opportunity for a Customer Service Coordinator to join our team at Vistry South East, based in Caterham, Surrey. As a Customer Service Coordinator, you'll handle customer concerns via phone or email, and coordinate contractors to address any issues in new homes. This role...
-
Customer Service Co-ordinator
5 days ago
Caterham, United Kingdom Vistry Group Full timeWe have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry South East, at our Caterham office in Surrey. As our Customer Service Coordinator, you will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased...
-
Customer Service Co-ordinator
4 weeks ago
Caterham, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We are pleased to say, this role can accommodate agile working arrangements. **Let’s cut to the chase, what’s in it for you** - Competitive basic salary and annual bonus - Agile working possible (dependent on role) - Up to 33 days annual leave plus bank holidays - Private Healthcare - Enhanced maternity, paternity and...
-
Customer Assistant New Store
2 weeks ago
Caterham, United Kingdom Lidl GB Full timeSummary £13.65 - £14.00 per hour | 30 hour contract | New Store | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. Until this...
-
Customer Service Co-ordinator
4 weeks ago
Caterham, Surrey, United Kingdom Vistry Group PLC Full timeRole overview ID: 2024-5645Entity: VistryRegion: Vistry South EastDepartment: Customer ServiceContract Type: Permanent - Full TimeJob Location: Caterham, SurreyDate Posted: 14.05.2024 We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry South East, at our Caterham office in Surrey. As our Customer Service...
-
Customer Service Co-ordinator
4 weeks ago
Caterham, United Kingdom Vistry Group PLC Full timeRole overview ID: Entity: VistryRegion: Vistry South EastDepartment: Customer ServiceContract Type: Permanent - Full TimeJob Location: Caterham, SurreyDate Posted: 14.05.2024 We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry South East, at our Caterham office in Surrey. As our Customer Service Coordinator, you...
-
Customer Service Co-ordinator
4 weeks ago
Caterham, Surrey, United Kingdom Vistry Group PLC Full timeRole overviewID: Entity: VistryRegion: Vistry South EastDepartment: Customer ServiceContract Type: Permanent - Full TimeJob Location: Caterham, SurreyDate Posted: We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry South East, at our Caterham office in Surrey. As our Customer Service Coordinator, you will be...
-
Customer Service Co-ordinator
2 weeks ago
Caterham, United Kingdom Vistry Group PLC Full timeRole overview ID: 2024-5645Entity: VistryRegion: Vistry South EastDepartment: Customer ServiceContract Type: Permanent - Full TimeJob Location: Caterham, SurreyDate Posted: 14.05.2024 We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry South East, at our Caterham office in Surrey. As our Customer Service...
-
Kitchen Team Member
4 weeks ago
Caterham, United Kingdom Greene King Full timeWe’re in need of some talented individuals to join us as a Kitchen Team Member on a Part Time **basis at The William Garland, Caterham** Our Premium & Urban division in Greene King includes a smorgasbord of different pubs, all thriving on innovation and providing new experiences. Our teams are bursting with energy, passion and excitement for the iconic...
-
Kitchen Team Member
2 weeks ago
Caterham, United Kingdom Greene King Full timeWe’re in need of some talented individuals to join us as a Kitchen Team Member at The William Garland.** Our Premium & Urban division in Greene King includes a smorgasbord of different pubs, all thriving on innovation and providing new experiences. Our teams are bursting with energy, passion and excitement for the iconic pubs they represent, never taking...