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Service Support Officer

1 month ago

London, United Kingdom Brackenberry Full time

We are working closely alongside a Local Authority in City of Westminster to assist with the appointment of a Service Support Officer, on a 3-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £14.76 - £18.37 per Hour

Responsibilities:

  • Deliver a support service in the Home Improvement Agency which is part of Public Protection and Licensing to agreed standards to maximise service quality and continuity.
  • To be the responsible officer for managing the Handy Person Service dealing with customer enquiries via email or phone -arranging appointments in line with our grant policy and providing signposting for enquiries that are not appropriate for our service
  • To raise purchase orders and support the team with payments including liaison with suppliers. Strong IT Skills with experience of finance.
  • To screen referrals from Occupational Therapists for disability grants and from residents and or other professional for discretionary grants in line with our policy
  • To undertake additional duties including for example checking the land Registry to determine property ownership

Qualifications:

  • Effective communication, written and verbal, able to communicate complex information in a way that is meaningful and easy to understand.
  • Experience in finance, raising purchase orders and following up with suppliers
  • Excellent IT Skills and proficient use of databases and Microsoft Office

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K
  • This role requires an enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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