Client Operations Manager
3 weeks ago
Are you highly experienced in fund accounting and are technically savvy? Then you found the right position
As a Client Operations Manager within the Fund Services Operations Service Delivery team, you will lead a team responsible for ensuring high quality services across all mutual fund product offerings. On a daily basis you will be responsible to drive client issue resolution, ensure proper execution on client deliverables, communicate client status updates and provide KPIs to senior management to ensure appropriate escalation and prioritisation of all client issues. You will also be accountable for building and maintaining a network of partners throughout the organisation in order to promote client focus and drive overall service quality.
Job responsibilities
Leads a team responsible for all client interactions for multiple key clients within Fund Accounting Builds & maintains stable relationships with the clients to support key interactions and seamless escalation Represents Fund Accounting in all client & internal interactions Owns client on-boarding, off-boarding and fund events, as well as issue management, investigation, escalation and remediation, and daily BAU query management and resolution Implements client and regulatory driven changes to operating model while being the primary escalation point for issues, service and progress updates Works across the organisation to determine process improvements and drive the roll out of key firm-wide operational initiatives Maintains close partnership with internal stakeholdersRequired qualifications, capabilities, and skills
Experience in Fund Accounting operations Technical-savvy, demonstrating skills within accounting principles and theories Ability to demonstrate strategic thinking combined with strong analytical skills Inclusive leadership and staff development skills with prior team management experience Ability to make balanced decisions and effectively represent our brand. Ability to deliver amid continuous change in a high paced environment Ability to collaborate with clients and effectively manage client expectationsPreferred qualifications, capabilities and skills
Experience working across multiple business areas and functions to deliver results Excellent written and verbal communication and presentation skills Experience within Change Management-
Investment Middle Office Client Operation
2 weeks ago
Midlothian, United Kingdom JPMorgan Chase & Co. Full timeAre you looking to develop your career in a client service role? Then this is the job for you. As an Investment Middle Office Services (IMOS) Client Operation - Associate in the IMOS team, you will be responsible for dealing with all stages of the lifecycle for each product from broker matching, management of the client’s custodial network, lifecycle...
-
Midlothian, United Kingdom JPMorgan Chase & Co. Full timeAre you looking to grow your career in a Client Facing role within Fund Accounting? This role is for you. As a Fund Services Operations Service Delivery - Analyst in Fund Accounting Operations Service Delivery team, you will work as a Client facing contact supporting the Fund Accounting Teams. On a daily basis, you will be involved in driving client issue...
-
CCTV Van Operator
3 weeks ago
Midlothian, United Kingdom Total Security Services Full time. have an exciting new career opportunity for a CCTV Van Operator providing support for a major client. This position is part time on a variable shift pattern which includes weekend working and some late shifts. A Driver’s license and CCTV, SIA license is required for this role. This position includes working in and around Scotland but the...
-
Head of Assurance in Service Operations
2 weeks ago
Midlothian, United Kingdom JPMorgan Chase & Co. Full timeYou will be part of building digital products and services across the globe in a start-up atmosphere, backed by one of the leading financial services providers worldwide. If you are intellectually curious, honest, passionate, motivated and want to use and expand your skills while working on a new and exciting venture, you are what we are looking for. ...
-
Production Operative
4 weeks ago
Newtongrange, Midlothian, United Kingdom Stem Recruitment Full timeAt STEM Recruitment Solutions we are working with our client who are looking to recruit a Production Operative based in the East Coast of Edinburgh. Fantastic opportunity to join one the leading manufacturing companies in Scotland. This role offers competitive salary, great benefits and career prospects. Support and Manufacturing of products to meet...
-
Production Operative
2 weeks ago
Penicuik, Midlothian, United Kingdom Stem Recruitment Full timeJob description STEM recruitment are currently looking for 2 individuals to Join one of most exciting clients in their production department as operatives. This permanent role involves producing high-quality diagnostic products following Good Manufacturing Practice (GMP). Located near Penicuik, this full-time position requires 37.5 hours per week. ...
-
Fund Accounting
1 week ago
Midlothian, United Kingdom JPMorgan Chase & Co. Full timeJoin the growth story within UK Fund Accounting space for one of the world’s most innovative global banks. As a Fund Accounting - Vice President in the Operations team, you will provide services such as Fund Accounting, Fund Oversight, Fund Administration, Investment Operations and Transfer Agency to mutual and pension funds. You will deal with various...
-
Production operative
3 weeks ago
Penicuik, Midlothian, United Kingdom Stem Recruitment Full timeJob description STEM recruitment are currently looking for 2 individuals to Join one of most exciting clients in their production department as operatives. This permanent role involves producing high-quality diagnostic products following Good Manufacturing Practice (GMP). Located near Penicuik, this full-time position requires 37.5 hours per...
-
Fund Accounting Associate
3 weeks ago
Midlothian, United Kingdom JPMorgan Chase & Co. Full timeDo you have experience in fund accounting and are motivated by tight deadlines? Then you found the right position! As a Fund Accounting Associate within the Fund Services Operations team, you will provide services including Fund Accounting, Fund Oversight, Fund Administration, Investment Operations and Transfer Agency to mutual and pension funds. You...
-
ICB Control Management
3 weeks ago
Midlothian, United Kingdom JPMorgan Chase & Co. Full timeJPMorgan Chase & Co. is expanding its business and is investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with digital products and experiences. Our team is at the heart of driving this transformation, focused on developing innovative offerings that put the customer at the...
-
ICB Control Management
3 weeks ago
Midlothian, United Kingdom JPMorgan Chase & Co. Full timeAs a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time...
-
Production Operative
2 weeks ago
Easter Howgate, Midlothian, United Kingdom Reed Full timeJob Title: Production Operator Company: Reed Recruitment Location: Edinburgh, United Kingdom About Us: Reed Recruitment is excited to announce an opportunity for experienced Production Operators to join our client’s dynamic team at their Edinburgh site. Our client, a growing company, is committed to maintaining high standards of quality and...
-
Production Operative
4 weeks ago
Newtongrange, Midlothian, United Kingdom Stem Recruitment Full timeAt STEM Recruitment Solutions we are working with our client who are looking to recruit a Production Operative based in the East Coast of Edinburgh. Fantastic opportunity to join one the leading manufacturing companies in Scotland. This role offers competitive salary, great benefits and career prospects. Duties will include: Support and Manufacturing of...
-
Walter Scott
7 days ago
Midlothian, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full timeRole Purpose The key responsibilities of the Investment Manager role are making effective recommendations on existing investments, recommending new companies to invest in, and supporting and challenging the recommendations of others in the team. In addition to this, other responsibilities include client-related work, mentoring junior colleagues,...
-
Financial Reporting
3 weeks ago
Midlothian, United Kingdom JPMorgan Chase & Co. Full timeWelcome to JPMorgan Chase. Are you a great team player? You have found the right team. As an Financial Reporting - Senior Associate in Operations you will lead the financial accountants within the Financial Reporting Team and manage, track and support the production of top-quality financial statement and regulatory reporting services to JPMorgan...
-
KYC Senior Associate
1 week ago
Midlothian, United Kingdom JPMorgan Chase & Co. Full timeJoin the fast-paced and dynamic Private Bank Client Operations team to manage and process KYC for International Private Bank clients! As a KYC Senior Associate in EMEA Private Bank Operations, you will be responsible for reviewing, validating and authorising KYC documentation during a new client onboarding, periodic risk review or ad-hoc update during the...
-
Assistant Bakery Manager
4 weeks ago
Dalkeith, Midlothian, United Kingdom Eazzi Recruitment Ltd Full timeI'm seeking a Bakery Assistant Manager to join my clients team in Edinburgh. If you're passionate about baking and have leadership experience, I want to hear from you! This is a fantastic opportunity to join a family owned business, that has ambitious growth plans in the future. Responsibilities: Coordinate daily production activities to meet...
-
Assistant Bakery Manager
4 weeks ago
Dalkeith, Midlothian, United Kingdom Eazzi Recruitment Ltd Full timeI'm seeking a Bakery Assistant Manager to join my clients team in Edinburgh. If you're passionate about baking and have leadership experience, I want to hear from you! This is a fantastic opportunity to join a family owned business, that has ambitious growth plans in the future. Responsibilities: Coordinate daily production activities to meet...
-
Assistant Bakery Manager
4 weeks ago
Dalkeith, Midlothian, United Kingdom Eazzi Recruitment Ltd Full timeI'm seeking a Bakery Assistant Manager to join my clients team in Edinburgh. If you're passionate about baking and have leadership experience, I want to hear from you! This is a fantastic opportunity to join a family owned business, that has ambitious growth plans in the future. Responsibilities: Coordinate daily production activities to meet targets. ...
-
Assistant Bakery Manager
4 weeks ago
Dalkeith, Midlothian, United Kingdom Eazzi Recruitment Ltd Full timeI'm seeking a Bakery Assistant Manager to join my clients team in Edinburgh. If you're passionate about baking and have leadership experience, I want to hear from you! This is a fantastic opportunity to join a family owned business, that has ambitious growth plans in the future. Responsibilities: Coordinate daily production activities to meet...