Fund Services Operations Service Delivery – Analyst

3 weeks ago


Midlothian, United Kingdom JPMorgan Chase & Co. Full time

Are you looking to grow your career in a Client Facing role within Fund Accounting? This role is for you.

As a Fund Services Operations Service Delivery - Analyst in Fund Accounting Operations Service Delivery team, you will work as a Client facing contact supporting the Fund Accounting Teams. On a daily basis, you will be involved in driving client issue resolution and ensuring proper execution on client deliverables. As part of the team, you will be accountable for building and maintaining a network of partners throughout the organization in order to promote client focus and drive overall service quality. 

Job responsibilities

Is a key point of contact for a significant JPM Client or multiple key Clients within Fund Accounting Builds a stable relationship with the client to support key interactions and seamless escalation Is responsible for the timely accurate completion of client reporting Provides timely accurate responses to client queries Ensures the service quality that is delivered to clients is of an excellent standard Co-ordinates and participates in Fund Accounting service reviews with the Client Supports the internal Fund Accounting Teams in local and offshore locations to deliver a quality product through efficient issue resolution and proactive client engagement

Required qualifications, capabilities, and skills

A strong sense of ownership and responsibility Excellent client facing skills Fund Accounting experience Strong organizational and time management skills Ability to interact efficiently with Clients and effectively manage client expectations Knowledge of key operations controls & workflow Strong written and verbal communication skills

Preferred qualifications, capabilities, and skills

Experience working across multiple business areas and functions to deliver results Excellent written and verbal communication and presentation skills

  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    Do you possess strong analytical, communication, and time-management skills? We are looking for you to support client on-boarding and complex events for Institutional and Retail Clients. As a Fund Servicing Senior Associate in the Fund Accounting Implementations team, you will be responsible for internal Net Asset Value Distribution platform for fund/share...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    Great opportunity to join a centre of excellence where you will provide operational support to the Wealth Management business! Credit Platform Services is a global team which supports both the US Private Bank and the International Private Bank. With offices in the US, Edinburgh, Geneva and Singapore and offshore teams in India and the Philippines, Credit...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    Do you have experience in fund accounting and are motivated by tight deadlines? Then you found the right position!  As a Fund Accounting Associate within the Fund Services Operations team, you will provide services including Fund Accounting, Fund Oversight, Fund Administration, Investment Operations and Transfer Agency to mutual and pension funds. You...


  • Midlothian, United Kingdom Sanderson Full time

    Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on...


  • Midlothian, United Kingdom Randstad Delivery (GBS) Full time

    Randstad are currently recruiting Field Operatives to work within Edinburgh. Job Description: The position will entail you to travel to multiple areas within Edinburgh visiting the public and encouraging them to complete an online survey which will have been sent to them ahead of time. This survey collects important data for the Office of National ...


  • Midlothian, United Kingdom Meraki Talent Limited Full time

    Systems Analyst (Typescript) Competitive Day Rate (Inside IR35)50 Week ContractEdinburgh (Hybrid – 4 Days in office)Posted Monday 09/05/24CVs ASAPStart date May – Jul 24  Meraki Talent’s world class financial services client is actively looking for a Typescript Systems Analyst to join their growing local team. The company is a market leader in the...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    You will be part of building digital products and services across the globe in a start-up atmosphere, backed by one of the leading financial services providers worldwide. If you are intellectually curious, honest, passionate, motivated and want to use and expand your skills while working on a new and exciting venture, you are what we are looking for.  ...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    Are you enthusiastic about Trading Services and are motivated by tight deadlines? Join our team and utilise your skills! As a Trading Services Senior Associate in the Trade Support Group you will be responsible for ensuring trades are booked timely and accurately. You will have an opportunity to learn and gain experience across multiple asset classes. As...


  • Midlothian, United Kingdom Diligenta Full time

    Starting at £21,500 per year Mon-Friday, 9am-5pm Fountainbridge, Edinburgh, EH3 9PE Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as the 'best in-class’ platform-based Life and Pensions ...


  • Midlothian, United Kingdom Sainsbury's Full time

    Sainsburys Bank - Regulatory Reporting Analyst Why join us Joining us as a Regulatory Reporting Analyst offers an exciting opportunity to be a part of our Edinburgh based Financial and Regulatory Reporting team, where you will contribute to the accurate and timely production of regulatory reporting outputs. With a focus on maintaining high standards and...


  • Midlothian, United Kingdom Meraki Talent Limited Full time

    Senior/2nd/3rd Line IT Technical Support AnalystPermanent (Competitive Salary)Edinburgh (Hybrid Working)Posted 25/04/24CVs by AsapStart Date Apr – Jul 24  Meraki Talent’s renewable energy client is looking to recruit aSenior/2nd/3rd Line IT Technical Support Analyst to join the company. The organisation has been on an upwards trajectory and has an...


  • Midlothian, United Kingdom Spire Healthcare Full time

    Patient Services Manager | Spire Shawfair Park Hospital - Edinburgh | Full time | Permanent Spire Shawfair Park Hospital is looking for Patient Services Manager to be responsible for providing clear professional leadership of administration, customer facing and service functions throughout Spire Hospital. Working to ensure key stakeholders are fully...


  • Easter Howgate, Midlothian, United Kingdom Hanover Housing Association Ltd Full time €25,764 - €26,792

    ICT Service Desk Analyst *Internal Applications Only* Hanover has been successfully housing and supporting people in Scotland for more than 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. We proudly provide and manage a wide range of housing throughout Scotland that enhances our...

  • Service Designer

    7 days ago


    Dalkeith, Midlothian, United Kingdom HMRC Full time

    Making Tax Digital (MTD) is a key part of the governments ambition for HMRC to become one of the most digitally sophisticated tax authorities in the world. Helping businesses to get their tax right, saving time which allows us to be committed to improving business opportunities, and helping to develop good financial planning. MTD requires businesses to use...


  • Midlothian, United Kingdom Spire Healthcare Full time

    Sterile Services Technician | Spire Murrayfield Hospital - Edinburgh | Full time | Permanent Spire Murrayfield Hospital is looking for a Sterile Services Technician to work as part of a multidisciplinary team, assisting the Sterile Service Department Lead in maintaining high-quality standards through the delivery of sterile medical devices to service...


  • Midlothian, United Kingdom Fortinet Full time

    Professional Services ConsultantLocation: United Kingdom – London, Reading, Edinburgh and Remote consideredThis is a technical role, providing post-sales consulting in the security industry. The Professional Services Consultant works with clients and partners remotely and/or onsite on engagements of high complexity. The consultant has demonstrated his/her...

  • Business Analyst

    1 week ago


    Midlothian, United Kingdom Lorien Remote Work Freelance Full time

    BUSINESS ANALYST - INSIDE IR35 - 6 MONTH INITIAL CONTRACT Loriens leading public sector client is looking for an experienced Business Analyst on an initial 6 month contract. Essential Skills and Experience Experience of using Blueworks Live process mapping software.A logical and methodical mindset, strong analytical and problem-solving skills, with the...


  • Midlothian, United Kingdom Pontoon Remote Work Freelance Full time

    **Customer Insight Analyst (Data Analytics)** Duration: 6 Months (Possibility for extension) Location: Hybrid/Edinburgh (2 days in office) Rate: A highly competitive Umbrella day rate or salary is available for suitable candidates Role purpose This is a great opportunity to join a fast growing and increasingly influential team. As a Senior Design Analyst...

  • Business Analyst

    1 week ago


    Midlothian, United Kingdom Sanderson Full time

    Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on...


  • Midlothian, United Kingdom Lorien Remote Work Freelance Full time

    Business Analyst (Process Mapping) 6 Month Contract Edinburgh/Bimringham Via Umbrella Our leading financial services client is looking for a Business Analyst to join their team for an initial 6-month contract, with a strong possibility of extension. Key Skills: Strong Senior stakeholder managementConfluence and Viso experience requiredExceptionally well...