General Practice Assistant

Job summary

Primary Care Networks (PCNs) are groups of GP practices working together to deliver enhanced patient care. This is an exciting opportunity for a forward-thinking General Practice Assistant (GPA) to join a multidisciplinary team as PCNs expand and introduce new roles.

Key Responsibilities:

Hold a GP Assistant Certificate qualification. Engage in annual performance reviews and take responsibility for personal/professional development. Support colleagues by demonstrating skills and providing guidance. Maintain professional boundaries and communicate development needs to the lead GP. Ensure high-quality care by alerting the team to risks and improving team performance. Manage your workload and collaborate with other agencies to meet patient needs. Communicate effectively with patients, carers, and external agencies, adapting communication methods as needed. Adhere to practice policies and participate in audits when required.

Schedule: Full-time, 8-hour shifts.

Salary: £12 - £14 per hour, depending on experience.

Location: London must commute reliably or relocate before starting.

Work Authorisation: United Kingdom required.

This is an excellent opportunity for those looking to grow in a dynamic healthcare environment.

Main duties of the job

Duties:

Sorting all clinical posts and prioritising for the GP in terms of actions. Signposting some posts to others such as clinical pharmacists etc.

Extracting all information from clinical letters that needs coding and adding to notes

Arranging appointments, referrals, tests and follow-up appointments of patients

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

Dipping urine, taking blood pressure, ECGs & phlebotomy

Completing basic forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.

Explaining treatment procedures to patients

Helping the GP liaise with outside agencies , getting an on-call doctor on the phone to ask for advice or arrange admission while the GP can continue with their consultation

Support the GP with immunisations wound care

Working under the supervision of a doctor as part of a medical team

Have direct contact with patients, take medical histories, carry out physical examinations, update records

Make diagnoses, analyze test results, and deliver treatment, support clinical care for people with long-term conditions. Consider prescribing and other necessary clinical interventions

Work to a professional code of ethics

Provide varied support and show flexibility in your role

About us

About Us

K & W Healthcare is a GP-led organization made up of 28 GP practices serving a registered population of over 200,000 patients across Brent (London). We are committed to improving the care provided to patients, reducing health inequalities, and raising the quality and standards of GP practices. Clinical Pharmacy in General Practice is fundamental in developing a model of care which addresses our ambition to deliver person-centred coordinated care across our member practices. We look forward to receiving applications from forward-thinking, motivated professionals who share the values of K&W Healthcare

Job description

Job responsibilities

Job description

PCN General Practice Assistant- GPA Primary Care networks are newly formed groups of GP practices working collaboratively to provide enhanced and diverse services to patients. They are evolving and receiving government investment to support their development. This is an exciting time to join PCNs with the range of services and additional roles, only increasing over the next few years. This an exciting opportunity for an enthusiastic and forward-thinking General Practice Assistant (GPA) to join our multidisciplinary team.

About Us K & W Healthcare is a GP-led organization made up of 28 GP practices serving a registered population of over 200,000 patients across Brent -London. We are committed to improving the care provided to patients, reducing health inequalities, and raising the quality and standards of GP practices. Clinical Pharmacy in General Practice is fundamental in developing a model of care which addresses our ambition to deliver person-centred coordinated care across our member practices. We look forward to receiving applications from forward-thinking, motivated professionals who share the values of K&W Healthcare

Duties:

Sorting all clinical posts and prioritising for the GP in terms of actions. Signposting some posts to others such as clinical pharmacists etc.

Extracting all information from clinical letters that needs coding and adding to notes

Arranging appointments, referrals, tests and follow-up appointments of patients

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

Dipping urine, taking blood pressure, ECGs & phlebotomy

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.

Explaining treatment procedures to patients

Helping the GP liaise with outside agencies , getting an on-call doctor on the phone to ask for advice or arrange admission while the GP can continue with their consultation(s)

Support the GP with immunisations/wound care

Working under the supervision of a doctor as part of a medical team

Have direct contact with patients, take medical histories, carry out physical examinations, update records

Make diagnoses, analyze test results, and deliver treatment, support clinical care for people with long-term conditions. Consider prescribing and other necessary clinical interventions

Work to a professional code of ethics

Provide varied support and show flexibility in your role

Confidentiality:

In the course of seeking treatment, patients entrust us with or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In performing the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organization. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorized persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health and safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the

Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified GPA Competency Framework 3 Equality and Diversity

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities, and rights.

Personal/ Professional Development:

Post holder must hold a GP Assistant Certificate qualification

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Attend all relevant annual updates

Inform the lead GP of any concerns regarding the GPA role and any professional development needed

Be aware of your own professional boundaries and what to do when you have reached them

Quality: The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Work to practice protocols GPA Competency Framework 4

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload, and resources Communication The post-holder should recognise the importance of effective communication within the team and will strive to Communicate effectively with other team members

Be familiar in all mediums of communication such as email, tasks, telephone etc.

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly Communicate effectively to outside agencies

Communicate clearly with their lead GP Contribution to the Implementation of Services The post-holder will Apply Practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect your own work Participate in audit where appropriate

Job Type: Full-time

Salary: 12 -14 pounds Depending on Experience

Schedule:

8-hour shift

Ability to commute/relocate:

London: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required) Person Specification

Qualifications

Essential

Dipping urine, taking blood pressure, ECGs & phlebotomy. Be familiar in all mediums of communications such as email, tasks, telephone etc . Communicate effectively with patients and carers .

Desirable

Experience in EMIS is a plus.

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