Control Room Operator

4 weeks ago

Hounslow, United Kingdom Securitas Security Services Full time
About the Role

Would you like to help us make the world a safer place, people protecting people?  

To provide a security service at the working location in line with the Assignment Instructions and customer requirements in order to protect the customer’s employees, property and other assets. To deliver the highest levels of customer service which consistently demonstrate Securitas’ core values of Integrity, Vigilance and Helpfulness

  • 42 hours per week
  • 4 on 4 off
  • 18:00-06:00
  • Nights only
  • £35,259.00 per annum

Job Opportunity
  • Observe and report, document all unusual/unsafe activity, and take appropriate action as required.
  • Report all building utility/ service/ life safety issues to the appropriate responders and Security Management.
  • Notify, assist and direct external emergency personnel and internal emergency response teams (ERT) as necessary.
  • Dispatch mobile or other patrol officers to check and/ or secure access areas into and onto client's premises, as well as, highly sensitive locations within the buildings.
  • Dispatch mobile or other patrol officers to service calls and emergency responses.
  • Monitor the movements and locations of security personnel in order to expedite service requests, emergency responses and to ensure employee safety.
  • Responsible for the operation and monitoring of all life safety, access control and loss prevention systems.

  • Keep and or document detailed records of activities as they occur during the shift.
  • View CCTV displays for suspicious/unusual/ hazardous activities.
  • Prepare all required written reports, including but not limited to Operations Database, Incident Reports and all other required logs
  • Respond to system alarms and notifies the appropriate response resources as directed by SOPs

Essential Skills
  • Must hold a valid SIA Licence
  • Must have the right to work in the UK
  • Have a five-year check able employment history
  • A full UK driving licence and own transport is desirable.
  • Excellent communication skills and a strong customer focus.
  • Be able to work independently as well as part of a team.
  • Be punctual and reliable.
  • Prior experience as a Control Room Operator in the Security industry

About Company

Join Today and Build a Better Tomorrow


At Securitas we are united by our purpose of helping make your world a safer place, we are committed to ethics, sustainability, and compliance, our core values – Integrity, Vigilance and Helpfulness .We have created a culture where our people are empowered to be the best they can be.


We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation. As a purpose-led organisation, we aspire to make a difference every day - and we’re looking for the best and brightest to join our team. 


Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential


We are always looking to grow too That why we have been accredited as a Top Employer 5 years in a row.


Join our team and use your talent and passion to help build a safer, healthier, and more efficient world.


DE&I

Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,

  • how you join us and develop your career,
  • the way we lead our teams
  • fair pay and benefits.


To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.


If you want to learn more visit our website.


Benefits

Health & Wellbeing

  • Company pension and advice and planning
  • Life assurance scheme
  • Discounted gym memberships
  • Wellness advice and support, including financial, emotional and physical
  • Dental and Physical Health Plans


Lifestyle Benefits

  • Cycle to work scheme
  • Car lease and new car purchasing schemes
  • Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
  • Mortgage Advise
  • Payroll ISA's
  • Eligibility for Costco Membership


Learning & Development

  • Support with further education
  • 100's of eLearning courses
  • Accredited courses by C&G, ILM, IOSH and SIA
  • Leadership Development programs both local and global


Giving Back

  • Payroll Giving
  • Working with charities such as Calderwood House, KPMB and Wooden Spoon
  • Supporting local community initiatives
  • Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org


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