Night Porter

**Job Ref**:HGI1329

**Branch**:Hilton Garden Inn

**Location**:London Heathrow Airport

**Salary/Benefits**:£13.15 per hour

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:10.00pm -07.00am

**Hours per week**:40 hrs

**Posted date**:28/01/2024

**Closing date**:01/03/2024

Hilton Garden Inn are recruiting for a Night Porter to join our great team. We are looking for an enthusiastic, genuine and friendly person who really enjoys working in hotels and wants to be part of a team that provides great hospitality to our guests, contributing to them having a Happy stay with us.

Experience we are looking for:

- To have worked in a hotel or accommodation services business.
- To be able to work in a fast paced environment and to enjoy it
- To be able to work independently, being self motivated to complete the tasks.
- Flexibility
- to enjoy working night shifts, seeing the operation on different days of the week including the weekends.
- Follow hygiene and cleanliness standards to ensure the Hotel is kept clean and tidy.

The Job:

- To clean public areas
- reception, bar, restaurant and toilets, and back of house areas, employee restaurant and changing rooms ensuring they meet the hotel standards.
- To set up conference rooms following the instructions and standards on the conference booking sheet.
- Have a visible presence within the hotel to ensure that all customers request and queries are responded to promptly and effectively.
- Deal with guest queries and complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
- Conduct fire and floor walks to ensure guest security.
- To work closely with the hotels management team to ensure compliance with all hygiene and health and safety programmes.
- To assist in the smooth running of the food and beverage and Front Office departments during your shift.
- To assist Night manager with other duties assigned.

Why come and work for us

to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

A 6-minute walk from the Hatton Cross underground station, this modern airport hotel is 1 tube stop from Heathrow Airport and 6.5 miles from Hampton Court Palace.

The contemporary rooms offer custom-designed beds and free WiFi, plus flat-screen TVs, minifridges, and tea and coffeemaking facilities. Some rooms also add sofabeds.

There’s a fashionable restaurant serving European cuisine, as well as relaxing bar and a lounge area. Other perks include a 24/7 convenience store, a 24-hour business centre and a fitness centre, plus laundry facilities.