Wellbeing Advisor

Job summary

This is an exciting opportunity to be part of the Staff Experience Team, as the trust's Wellbeing Advisor. The team leads the programme of work to develop the trust's health and wellbeing agenda to ensure we are fulfilling the NHS People Promise's strand of "looking after our people" and ensuring our employees are supported to stay healthy at work.

The role will support the development of organisational capability to promote areas of physical, mental, social and financial wellbeing at work with advice, guidance and information on a variety of health and wellbeing themes on a variety of communication channels to meet differing audience's needs.

The role will support the compliance with the NHS Health & Wellbeing Framework and manage defined projects within the Wellbeing programme. The role will support, facilitate and monitor progress of defined projects using agreed frameworks to deliver successful outcomes, on time and within budget.

The role will support the development of a culture where we support staff to feel well, healthy and happy at work.

Main duties of the job

Wellbeing Programme:

To network across local health and social care, and public sector organisations, and participate in national forums to ensure the organisation is up to date on developments within the wellbeing programme.

To work with staff at all levels of the organisation, as well as system partners, external communities and agencies to promote wellbeing and to listen and respond to issues, supporting in the development of impactful plans.

To engage and involve across the organisation with all staff about wellbeing, delivering presentations and training, and gathering feedback to inform and influence.

To support the development of Wellbeing Champions for our trust.

To support engagement with local groups and organisations outside of the trust.

To maintain up to date wellbeing resources on a variety of channels, tailored to differing audiences including staff internet, We Are NCHC recruitment micro-site and presenting on topics to staff in the trust.

About us

Find out more about working for our organisation here:

Job description

Job responsibilities

1. NHS Health & Wellbeing Framework:

To support the implementation of the NHS Health & Wellbeing Framework and other standards / charters across all levels of the organisation, developing effective organisations plans in partnership with others.

To support compliance with our national, regional and local requirements, including the NHS People Promise and the Norfolk & Waveney ICS Health & Wellbeing Group, developing effective organisations plans in partnership with others.

To use data from a range of sources to inform plans and monitor the impact of different projects

Support the preparation of reports and presentations for committees and other audiences across the organisation. This will include the collation, analysis and interpretation of information from multiple sources, identifying trends and suggesting actions to address areas of concern and highlight and share best practice.

To undertake monitoring and analysis of our internal demographic data

Support the production of Wellbeing Board and Committee papers

Education & Development:

To identify and share best practice of wellbeing.

Responsible for contributing to changes to trust policies to support wellbeing.

Responsible for contributing to changes to trust training and development to support wellbeing.

To consider any wellbeing initiatives which link with Equality, Diversity & Inclusion and to work closely with the Equality, Diversity & Inclusion Steering group as and when necessary

To work with Communications & Marketing team to identify and delivery a selection of wellbeing events and celebrations to increase awareness

To consider any wellbeing themes from the NHS Staff Survey and to work closely with the Wellbeing Lead and local teams as and when necessary to respond to these findings.

General Project Management Duties:

Preparing documents and assisting with the development of project proposals, ensuring that clear objectives and project scope are agreed at the outset

Responsible for the preparation, completion and maintenance of project documentation for individually assigned projects

Supporting the preparation, completion and maintenance of project documentation for large scale or highly complex projects

Responsible for developing project plans in line with project management principles and methodology

Monitoring and reporting progress against milestones, determining RAG status based on analysis of a range of information; assessing options to unblock issues, clarifying discrepancies and escalating complex issues as appropriate

Providing assistance with identifying project risks, issues, decisions and actions; maintaining and updating the RAID log, ensuring key information is captured in highlight reports

Undertaking post project evaluations, identifying lessons learned and reporting on final outcomes/delivery of project objectives

Developing and implementing qualitative and quantitative measures to determine and evaluate the benefits. Reporting progress through personal representation and by written reports to appropriate boards and groups of staff.

Ensuring all documents and reports are prepared and delivered as specified in the project framework and in line with agreed reporting schedules

Supporting the planning and co-ordination of the activity of project team members, stakeholders and contributors, ensuring that tasks and work packages are completed satisfactorily and on schedule

Leading on defined elements of projects in respect of co-ordinating and facilitating team meetings involving stakeholders, suppliers and team members

Participating in project working groups; facilitating discussions, identifying actions and proposing changes outside of own service area

Utilising a range of IT applications to create reports and plans, maintaining systems to manage and monitor project information

Manage defined elements of project resource, identifying and escalating under/overspend in relation to pre-determined budgets

Communication and Relationships:

Responsible for controlling, directing, planning and allocating work to deliver defined project objectives

Requirement for regular contact with internal and external stakeholders, including service users; communicating sensitive and complex information, resolving issues and delivering clear and concise information through routine reports and presentations

Acting as a change agent, securing clinical and non-clinical engagement and involving staff in the development and delivery of the equality, diversity and inclusion programme

Translating complex or sensitive information relating to projects, systems and processes to ensure effective transfer of knowledge and understanding for key stakeholders

Supporting delivery of projects and programmes of change through persuading, negotiating and influencing staff to engage with projects; motivating others to challenge ways of working

Facilitating and actively participating in relevant internal and external working groups, projects, services and initiatives to provide analytical advice and share expertise in relation to business functions, service development and outcomes

Facilitating the review of services, systems and processes with key stakeholders, identifying areas for improvement and development

Person Specification

Qualifications

Essential

Degree or equivalent lived experience reflective of the considerations for wellbeing Continuing professional development

Desirable

Relevant training in Health and Wellbeing

Experience

Essential

Experience of planning, developing and implementing changes to services, systems or processes Experience of working in an administrative function or similar, with relevant experience to this role Experience working in a large complex organisation such as the NHS, social care sector or similar provider

Desirable

Experience of managing projects Practical application of project management methodologies

Skills, Abilities and Knowledge

Essential

A commitment to and ability to role model the Trust's vision and values Ability to develop effective relationships with key stakeholders A passion for workplace wellbeing Understanding of principles, methods, techniques and tools for effective project management Knowledge of the NHS local health and care economy Knowledge and understanding of data protection and Information Governance principles Able to analyse, interpret and compare a range of options in order to solve complex problems Excellent organisational and time management skills Ability to analyse, interpret and compare a range of options in order to solve complex problems

Desirable

Knowledge of change management and service or workforce redesign Knowledge of patient administration systems and SystmOne

Communication

Essential

Excellent presentation and communications skills with both verbal and written abilities Ability to convey complex concepts clearly in easily understood terms to a range of different individuals Ability to present to and facilitate groups of staff and other stakeholders Proven ability to keep information confidential and provide/receive sensitive information in a responsible manner Effectively communicates in formal report writing to provide clarity and purpose

Personal and People Development

Essential

Emotionally intelligent, reflective, self-aware and empathetic in your approach Adaptable, problem-solving and resilient, able to respond to challenges in a constructive manner Ability to influence and motivate people to support the delivery of services in a dynamic and challenging environment Commitment to delivering high quality and best value services Ability to provide training for clinical/non-clinical staff at all levels in relation to own projects

Personal Attributes

Essential

Ability to develop own skills and performance through continuous learning Ability to make own decisions within own area of scope Ability to refer decisions appropriately, taking into account the needs of the situation, constrains and availability of information Developing and managing skills Ability to develop own skills and performance through continuous learning Understanding of clinical services and requirement to deliver quality services for patients

Other

Essential

Must be able to make own travelling arrangements to meet the needs of the service

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