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Admin Manager

2 months ago

Colchester, United Kingdom Primary Care Careers Full time

Job summary

Mill Road Surgery is looking to appoint an experienced admin manager for 30 hours per week, over 4 days 08:00-16:00, working days to be confirmed.

The admin managers primary responsibility will be to ensure the seamless operation of all administrative processes within the practice. This includes overseeing a team with various responsibilities.

Main duties of the job

Registrations and GP links; Referral management; Clinical correspondence management; Managing non-NHS work such as medical reports; Medical record management; Clinical coding and medical summarising Co-ordinating the operational delivery of the services in the practice, engaging with staff, patients and local commissioners; Effectively managing all staff; Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners.

The successful candidate will actively support, mentor, train and develop their team members. It is expected that the admin manager will regularly check in with the team, provide 1-to-1s, and support them as their direct report.

The successful candidate will report directly to the practice manager, and will work with the management & coordination team on the following:

QOF & Enhanced Services; Complaints management; Internal IT support (troubleshooting PC, printer, smartcard issues); Performing searches/reports, build/modify protocols on SystmOne.

About us

Mill Road Surgery has a practice list size of over 17,000 patients. We have regularly been voted top in the NHS Patient Survey for GP Surgeries in Colchester.

Benefits include:

Competitive salary Opportunities for professional development and training A supportive and friendly working environment 28 days of annual leave plus bank holidays (pro-rata) NHS pension scheme eligibility On site parking

For more information about our practice, please visit

Job description

Job responsibilities

Ifyou would like to find out more information about this role, please do nothesitate to get in contact with us.

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Mathematics Educated to GCSE level or equivalent

Experience

Essential

Experience of managing a team Experience of working within Primary Care and with the general public Experience of undertaking administrative duties Experience of working in a health care setting Skills, personal qualities and other requirements: Excellent communication skills (written and oral) A people person with a proven track record in managing people Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook SystmOne user skills Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure

Desirable

Experience of working in a GP surgery