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Hospital Services Team Leader/ Development Hospital Services Team Leader
3 months ago
Job Summary
Our Hospital Services Department is responsible for the receipt and processing of requests from Hospitals for Blood Components and delivering these to the hospital. We are committed to providing the best service possible.
As a Band 5 in the role you will developing towards Band 6, managing and leading a small team of employees. You will be working to the NHSBT values of Caring, Expert and Quality. Supervising the supply of blood and blood components to hospitals, to rigorous standards, deadlines and safety practices within a small team. The team covers 24hrs a day, days per year. Motivating team members and assessing performance. Providing help to the manager in all aspects of managing the team and its equipment.
As a Band 6, we need a well-organized person to manage the small team which comprises our Hospital Services Department in their day-to-day activities and co-ordinate the work. You will be advising, supervising and assist in training staff. Many aspects of the departments work require us to maintain accurate records such as for equipment maintenance and training.
Main duties of the job
Development Hospital Services Team Leader (Band 5)
This is a development post for the Band 6 Hospital Services Team Leader role and will involve:
Supervising the Hospital Services Department ensuring that the validation, storage, issue and distribution of blood, blood components and tissues is completed to the required standard. Providing technical advice and guidance to staff working within your own and other departments and hospitals. Managing and deal with complex/multiple requests for specialist products in a timely manner. Managing regional and national stock movements from Duty Hospital Services Manager and stock supply chain team. Participating in service development initiatives, such as Operational Improvements Programmes. (OIP)Hospital Services Team Leader (Band 6)
As part of the management team you will manage day to day activities and supervision of the Hospital Services department Ensuring the validation, storage, issue and distribution of blood, blood components and tissues is completed to the required standard. Providing expert advice and guidance to staff working within their own and other departments and hospitals. Communicating complex concepts and ideas. This may involve giving formal presentations. May be communicating information that is not procedurally documented e.g. presentations to hospitals on a new process/product. Co-ordinating the response to Major Incidents and unpredictable events. Managing and analysing stocks to actively anticipate shortfalls, manage any excess and take appropriate actions. Actively seek to reduce expiry rates. The postholder will be expected to be involved in bank holiday planning.About You
Experience and Knowledge - Development Hospital Services Team Leader (Band 5)
Supervisory experience – work / performanceExperience and Knowledge - Hospital Services Team Leader (Band 6)
Experience of moving, storing and handling temperature and time sensitive products. Experience of problem solving within a complex operational situation. Evidence of delivering improvement initiatives. Evidence of successful recruitment, selection and supervision of staff. Experience of monitoring service delivery to customers using agreed targets. Standard keyboard skills. Experienced user in Microsoft Office.Qualifications and Training – Development Hospital Services Team Leader (Band 5)
Degree or higher education qualification and experience e.g. foundation degree, HND, HNC Btech Cert plus relevant experience OR equivalent qualification / experienceQualifications and Training – Hospital Services Team Leader (Band 6)
Degree in an appropriate subject e.g science or management Professional post graduate qualification e.g. quality, logistics / supply chain management, British Blood Transfusion Society (BBTS) certificate or equivalent relevant demonstrable post qualification experience. A willingness to undertake training in customer services. Demonstrates commitment to own Continued Professional Development (CPD)