Service Manager

4 weeks ago


Bishop's Stortford, United Kingdom HF Trust Full time

Service Manager (Supported Living) - Bishops Stortford

Location Bishop's Stortford Discipline: Job type: Salary: £39,140 Job ref: 021865 Published: 17 days ago Expiry date: 31 Oct 2024 22:59

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Manager, helping individuals with learning disabilities live the best life possible?

We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.

Join us as a manager with Hft and youll develop your social care career with one of the leading names in the sector. Youll go to work each day knowing you can make a real difference to the lives of adults with learning disabilities.

As the CQC registered manager you will oversee a supported living service providing the regulated activity of personal care to individuals within their own home within the Bishops Stortford area. We currently support individuals within their own homes across 3 blocks of flats and a small amount of smaller properties based within the community.

Whats in it for you?

We offer a range of benefits and career development opportunities. Well give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

As a Gold standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health the worlds biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

We offer

Annual Leave: 33 days (including 8 days statutory bank holidays)

Wage incentives: 10% overtime allowance, 20% Bank Holiday allowance, 50% for key dates over Christmas. 10% Overtime allowance for hours worked over per week.

Training: Access to award winning training and development

Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app

Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.

Discounted mobile phone contracts. As an Hft employee, youll be able to take advantage of Vodafones Employee Advantage programme, giving you up to 30% off.

Care Friends: Employee referral app earn money for referring your friends to work for Hft.

Free life assurance 3 x your annual salary

Family friendly policies term time only contracts, part time, annualised and compressed hours. Generous return to work bonus following maternity leave

What will you be doing?

As a Service Manager at Hft, youll be supporting adults with learning disabilities to live the best life possible. You will be a role model to others through demonstrating excellent support to those we support and you will help the Regional Service Managers to coach, support and manage staff teams effectively. You will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.

The purpose of the role is to assist the Regional Service Manager by holding delegated responsibility in key areas of the day-to-day running of the registered service. You will also have the responsibility to manage the performance of your team; including your teams delivery of care and support which promotes dignity, wellbeing and independence and a person-centred culture.

Alongside the Regional Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service.

As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model.

As a Service Manager, flexibility is important for both you and for the service. We provide 24/7 support to some people, so you will need to have flexibility to work shifts on a rota'd basis, including nights, weekends and Bank Holidays.

A full UK driving licence, with access to your own vehicle, is essential for the role.

About you

You will have experience supporting adults with complex learning disabilities. You need good IT skills and experience of maintaining records to be a success in this role.​​​​​​​ You will have knowledge of CQC regulations You need to hold a Level 5 Diploma in Leadership and Management for Adult Care (or acceptable equivalent) OR have the ability to achieve this within 18 months of appointment. You will have detailed knowledge of Health and Safety issues, and Safeguarding regulations

If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life then this is the role for you.  ​​​​​​​

​​​​​​​For more information on the role and responsibilities, please refer to the job description & person spec.

STRICTLY NO AGENCIES PLEASE

​​​​​​​​​​​​​​ We reserve the right to close this vacancy early should we receive sufficient applications.


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