Customer service Coordinator

2 weeks ago


Tamworth, United Kingdom Pertemps Bond Full time
Customer Service Coordinator
 
Monday- Friday
8:30am-5pm
£24K per annum
 
Are you a natural problem solver with excellent communication skills?
Pertemps are recruiting for a dedicated and enthusiastic candidate to join our client’s fantastic team.
 
Responsibilities
  • Follow all customer service procedures as outlined in the manual- including monthly focus on amending posting dates.
  • Follow the companies process in line with HMRC requirements, link all paperwork to NAV or the company folder.
  • Liaise with all relevant departments to agree availability of stock, agree delivery dates and confirmation of order fulfilment.
  • Day to day communication with customers with emphasis on meeting order quantities and timescales.
  • Collate and update customer information files on individual accounts.
  • Dealing with debt notes, returns, collections, credit notes and invoices.
  • Editing and converting orders, raising invoices, sending invoices and produce a consignment not for delivery.
  • Complete credit and debit card payments and refunds.
  • Track parcels.
  • Deal with customer complaints and enquires.
  • Adhoc Administration duties as required by customer service departments.
 
Skills
  • Excellent use of word, excel, shopify and NAV systems.
  • Good telephone manner.
  • Good communication skills.
  • Good negotiation skills.
  • Good problem-solving skills.
  • Ability to work under own initiative as well as part of a team.
  • Excellent administration skills.
  • Good attention to detail.
  • 5 years minimum experience working within a customer service environment.
 
If you are passionate about delivering exceptional customer experiences and want to be part of a dynamic team. Apply now
 

  • Tamworth, United Kingdom Hiredonline Full time

    Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer...


  • Tamworth, United Kingdom Fosroc Full time

    **Key areas of responsibility** - Handle inbound and outbound sales calls, relating to price, availability, delivery and minor technical enquiries in a timely and professional manner. - Liaise with Planning, Production, Procurement and Distribution teams to ensure deliveries are on time and in full, in line with company targets for OTIF. - Investigate and...


  • Tamworth, United Kingdom Hiredonline Full time

    Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer...


  • Tamworth, United Kingdom Hiredonline Full time

    Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer...


  • Tamworth, United Kingdom Hiredonline Full time

    Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer...


  • Tamworth, United Kingdom InGold Recruitment Full time

    **About us** Our client is a market leading Construction business, with an established team and a strong brand. Operating from prestigious offices in Tamworth, you will be given full training to succeed in the role. The role will involve working as part of a Customer Support Team, dealing with both the public and Contractors and coordinating service...


  • Tamworth, United Kingdom Hunterwell Recruitment Ltd Full time

    As a high performing business, our client, is looking for high performing Senior Customer Care Co-ordinator who will be based in their office in Staffordshire. The Customer Care Department provides new homeowners with an efficient, accurate and responsive customer service by receiving customer communications and co-ordinating contractors and internal...


  • Tamworth, United Kingdom TSR Full time

    TSR are recruiting alongside a 5* housing developer who are seeking a Customer Care Coordinator on a 12 month fixed term contract to start ASAP. Main purpose of the role - The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective...


  • Tamworth, United Kingdom Adecco UK Full time

    **Exciting new role to join an exciting new development project.** **Permanent position** **Monday to Friday 8.30-5pm** **Key Responsibilities of a Customer Service Coordinator**: - Be the first point of contact to deal with customer queries in a professional and timely manner - Manage the defects systems to ensure issues are correctly recorded and...


  • Tamworth, United Kingdom Adecco Full time

    **Exciting new role to join an exciting new development project.** **Permanent position** **Monday to Friday 8.30-5pm** **Key Responsibilities of a Customer Service Coordinator**: - Be the first point of contact to deal with customer queries in a professional and timely manner - Manage the defects systems to ensure issues are correctly recorded and...


  • Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer...


  • Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer...


  • Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer...


  • Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer...


  • Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer...


  • Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer...


  • Tamworth, United Kingdom Crown SDS (Service Delivery Solutions) Full time

    **Transport Operations Co-ordinator working night shifts** Crown SDS are offering an excellent opportunity to be part of a great team environment in a rapidly growing business. To provide a cost effective, reliable, efficient and sustainable delivery service meeting the customers’ needs and in line with the Company’s objectives. Shift pattern is 4 on 4...


  • Tamworth, United Kingdom Pertemps Burton Commercial Full time

    Customer Service Coordinator Monday- Friday8:30am-5pm£24K per annum Are you a natural problem solver with excellent communication skills? Pertemps are recruiting for a dedicated and enthusiastic candidate to join our client’s fantastic team. ResponsibilitiesFollow all customer service procedures as outlined in the manual- including monthly focus on...


  • Tamworth, United Kingdom Pertemps Burton Commercial Full time

    Customer Service Coordinator   Monday- Friday 8:30am-5pm £24K per annum   Are you a natural problem solver with excellent communication skills? Pertemps are recruiting for a dedicated and enthusiastic candidate to join our client’s fantastic team.   Responsibilities Follow all customer service procedures as outlined in the manual- including monthly...


  • Tamworth, United Kingdom Simpson Strong-Tie UK Full time

    Main purpose of the job: To provide a high level of customer service to our clients as part of the Customer service team and assist in managing our customer accounts. Key Responsibilities: To input telephone sales orders and orders received from the Area Sales Managers for relevant territories. Liaise with the customer, production, and warehouse/technical...