Receptionist

About the Role We have an exciting new opportunity for a receptionist to join the team based in Tiptree Medical Centre, on a part time basis for 23 hours per week. Responsibilities will include: Booking appointments. Greeting patients. Answering queries from patients and outside agencies and/or signposting to appropriate members of staff. Updating patient records. Processing correspondence. Liaising with patients using various different types of communication methods. Please see attached for further information. About the Candidate You will have the following skills & experience:
Experience of working in and providing customer service. Ideally you will have reception experience ideally working within primary care, however this is not essential. Strong IT skills and be able to use computer based systems.  Experience of SystmOne would be desirable, however full training will be given to a suitable candidate. Excellent communication skills both written and orally, and have good social skills. Positive approach towards patients and other visitors either in person or over the telephone. About Us The Colte Partnership is very much ‘At The Heart of Primary Care’, being the largest GP Partnership in North East Essex; comprised of 9 local GP practices across Colchester and Tendring. We care for approx. 98,000 patients & our head office is in Feering. We pride ourselves on working to be at the forefront of primary care in our region, and have many exciting ventures on the horizon. Each of our branches has its own character, and family friendly ethos, which is why our patients love coming to us (and tell us so in our regular patient surveys). However, being a large partnership means we can offer so much more than a local branch can by itself – with specialist clinics, social prescribing and innovative support such as regular dementia cafes, armed forces support and even child first aid classes for parents We strive to look after our employees as well, with generous annual leave, flexible and family friendly working, and support during difficult times such as free counselling. We also work as three collaborative primary care networks (PCNs) which span across Colchester and Tendring: ARA - Ambrose Avenue Group Practice, Riverside Medical Centre & Ardleigh Surgery RMT - Mersea Island Medical Practice, Tiptree Medical Centre & Rowhedge Medical Centre WCW - Walton Medical Centre, Colne Medical Centre & Wivenhoe Medical Centre

Disclosure and Barring Service Check 

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for a basic Disclosure to be made to the Disclosure and Barring Service to check for any current or unspent criminal convictions.

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