Data Analytics Manager

1 month ago

Newcastle upon Tyne, United Kingdom Ubisoft Full time
Job Description

We are looking for a talented and passionate Data Analytics Manager to come and work within the CRC Analytics team. The suitable candidate will be a driven self-starter, looking to build on their Analytics & Data Science career, with one of the biggest gaming companies in the world.

As the Data Analytics Manager, you will be responsible for looking into the deeper questions at the CRC, linking Customer Support data to playtime, player behaviour and more. You will be using statistical techniques, advanced data manipulation and anything else that comes to mind to try and find answers to questions such as: What affects the playtime of players after they’ve been through the Customer Support flow? What type of players contact Ubisoft Support? Do players buy more items if their support experience is faster? You will be working with data from Ubisoft’s Data Warehouse and Salesforce, transforming it and modelling it using whichever analytics tool you prefer, be that R, Python, or something else entirely. The models you create will form and drive strategy, prioritisation and improve the player experience.

Mission:

  • Investigate theories and questions using statistical methods to enable the CRC to derive strategy and make better decisions using data
  • Design, build and deploy new models and algorithms that allow us to gain deeper insight into our players
  • Ownership of the CRC’s Customer Support Forecasting Model, improving it over time
  • Work closely with stakeholders to help them to leverage the insights and help to guide decision making
  • Collaborate with analysts, product owners and data scientists across the business to better the team’s knowledge and analysis techniques
  • Assist the business in understanding data, its purpose and how it might be enhanced over time to drive better strategy and decision making
  • Help to maintain and improve the quality of relevant data and its documentation
  • Answer data requests from stakeholders
  • Assist in the development and maintenance of best practices in the analysis and delivery of data

Qualifications

  • Excellent working knowledge of SQL
  • Excellent working knowledge of at least one statistical programming knowledge (Python or R)
  • Good knowledge of statistical and machine learning techniques (Clustering, Classification, Regression Analysis, NLP, etc.)
  • Experience of working with stakeholders at executive and mid-manager level.
  • Excellent interpersonal skills with good written communication.
  • Experience managing, coaching or leading other team members
  • Meticulous and strong analytical skills, with the ability to be proactive, draw conclusions and provide recommendations.
  • A genuine desire to find insights that others might not be able to find

Advantageous but not essential:

  • Master’s degree or higher in a relevant course (Mathematics, Statistics, Economics, Data Science, etc.)
  • Experience of using statistical or machine learning techniques within a business to find solutions to business problems.
  • Experience building forecasting models.
  • Experience designing, developing, and implementing ETL procedures and Data Models in a Data Warehouse.
  • Formal Management Experience.
  • Interest in video games/entertainment industry a huge plus.


Additional Information

Benefits

With Ubisoft CRC, you will receive a competitive salary along with:

  • Personal performance bonus
  • Private Health Insurance (including eye care and dental)
  • Life Assurance
  • Long Term Disability Insurance
  • Pension
  • Significant discount on the world’s best video games
  • Access to Ubisoft's back catalogue on PC
  • 25 days of holiday

Perks:

  • We work in the heart of Newcastle city centre, right on top of Haymarket metro station in a lively, international and creative space.
  • A kitchen stocked with cereals, fruits, unlimited filtered water, teas, coffee
  • Regular professional and social events
  • Monthly Ubidrinks
  • Flexible working hours
  • A casual dress code
  • Fun, we like to work hard but have a laugh too

Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players’ community.

  • Data Analytics Manager

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ubisoft Entertainment Full time

    Job Title: Data Analytics ManagerAbout the Role:We are seeking a highly skilled Data Analytics Manager to join our team at Ubisoft Entertainment. As a Data Analytics Manager, you will be responsible for leading the analysis and interpretation of complex data sets to inform business decisions.Key Responsibilities:Develop and maintain advanced data models and...

  • Data Analytics Manager

    2 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ubisoft Entertainment Full time

    Unlock Insights with DataIn this role as a Data Analytics Manager, you will be responsible for driving business decisions with data-driven insights. You will lead the CRC Analytics team in leveraging statistical techniques, advanced data manipulation, and machine learning to uncover answers to complex questions such as: What affects playtime after Customer...

  • Data Analytics Manager

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ubisoft Entertainment Full time

    About Ubisoft CRCWe are a dynamic team at Ubisoft CRC, dedicated to delivering exceptional player experiences through data-driven insights.Job DescriptionWe are seeking a highly skilled Data Analytics Manager to join our team. The successful candidate will have a strong background in statistics, machine learning, and data manipulation, with experience in...

  • Data Analytics Professional

    5 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Refonte Learning Full time

    Refonte LearningWe are offering an exceptional opportunity for a motivated and talented individual to join our Refonte Learning team as a Data Analytics Professional. This role is perfect for someone looking to gain hands-on experience in data analysis, learn from industry experts, and build a strong foundation in data analytics.In this position, you will...

  • Data & Analytics Consultant

    6 months ago

    Newcastle upon Tyne, United Kingdom Perfect Image IT Solutions Full time

    **Location**: Remote, or based from one of our 3 offices **Salary**: Up to circa £50,000 depending on skills and experiences. **Cybit**: Our success is people powered, and we're on a mission to work with the best. Rapid growth, huge opportunities and exciting challenges mean we're looking for brilliant people to join our team here at Cybit. Within our...

  • Data Analytics Expert

    2 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ubisoft Entertainment Full time

    Job Title:Data Analytics ExpertAbout the Role:We are seeking a skilled Data Analytics Expert to join our team at Ubisoft Entertainment. This is an exciting opportunity for a talented individual to drive business growth through data-driven insights.Responsibilities:Analyze complex data sets to identify trends and patterns that inform business...

  • Data & Analytics Specialist

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cybit Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Data & Analytics Apprentice to join our team at Cybit. As a key member of our Data & Analytics division, you will support our internal and client requirements, working with technologies such as Qlik, Talend, and Microsoft.**Key Responsibilities:**Learn about Data & Analytics through team...

  • Professional Leader for Data and Analytics

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Marsh & McLennan Companies, Inc. Full time

    About the RoleOurs is a dynamic team driven by a passion for innovation and excellence. We are seeking an exceptional Professional Leader for Data and Analytics to join our team. In this role, you will be responsible for managing projects, developing hypotheses, collecting and analyzing data, and providing technical guidance to stakeholders. Your strong...

  • Data & Analytics Consultant (Qlik)

    6 months ago

    Newcastle upon Tyne, United Kingdom Cybit Full time

    **Job Title**: Data & Analytics Consultant **Location**: Remote, or based from one of our 3 offices **Salary**: Up to circa £50,000 depending on skills and experiences. **Cybit**: Our success is people powered, and we're on a mission to work with the best. Rapid growth, huge opportunities and exciting challenges mean we're looking for brilliant people to...

  • Data Strategist for Oracle Analytics

    3 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Oracle Full time

    We are seeking a highly skilled Senior Solution Architect to lead our Oracle Analytics Solutions team. This role involves working closely with customers and internal stakeholders to communicate strategy and synchronize solution implementation. The ideal candidate will have extensive experience with OBIA and Oracle Analytics, as well as robust knowledge of...

  • Data Science

    6 months ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    **In this role, you are accountable for**: Data science and advanced analytics delivery Leads a quality data science and advanced analytics service, which delivers high value projects that provide actionable insight which drive policy, strategic decision making and efficiencies across the NHSBSA and wider health and social care system. Responsibility for...

  • Data Analytics Training

    3 weeks ago

    Newcastle Upon Tyne, United Kingdom Oeson Learning™ Full time

    About the Company: Oeson is a leading IT corporation globally recognized for its expertise in providing top-notch IT and Ed-tech services. Specializing in digital marketing, data science, data analytics, UI-UX design, web development, and app development, we are dedicated to innovation, excellence, and empowering talents worldwide.Job Summary:Oeson is...

  • Data Analytics Training

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Oeson Learning™ Full time

    About the Company: Oeson is a leading IT corporation globally recognized for its expertise in providing top-notch IT and Ed-tech services. Specializing in digital marketing, data science, data analytics, UI-UX design, web development, and app development, we are dedicated to innovation, excellence, and empowering talents worldwide.Job Summary:Oeson is...

  • Data Analytics Training

    3 weeks ago

    Newcastle Upon Tyne, United Kingdom Oeson Learning™ Full time

    About the Company: Oeson is a leading IT corporation globally recognized for its expertise in providing top-notch IT and Ed-tech services. Specializing in digital marketing, data science, data analytics, UI-UX design, web development, and app development, we are dedicated to innovation, excellence, and empowering talents worldwide.Job Summary:Oeson is...

  • Data Analytics Training

    3 weeks ago

    Newcastle Upon Tyne, United Kingdom Oeson Learning™ Full time

    About the Company: Oeson is a leading IT corporation globally recognized for its expertise in providing top-notch IT and Ed-tech services. Specializing in digital marketing, data science, data analytics, UI-UX design, web development, and app development, we are dedicated to innovation, excellence, and empowering talents worldwide.Job Summary:Oeson is...

  • Data Analytics Apprenticeship

    6 months ago

    Newcastle upon Tyne, United Kingdom Government Statistical Service Full time

    **Details**: **Reference number**: - 336535**Salary**: - £24,820- National min £24,820 / London min £27,820 Salary may vary depending upon department and location**Job grade**: - Executive Officer**Contract type**: - Fixed term - Apprenticeship**Length of employment**: - 24 months**Business area**: - GSS - Statistical and Analytical**Type of...

  • Senior Data Analytics Lead

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full time

    Annual Salary: £72,666, comprising a base salary of £56,344 and a pension contribution of £16,322, with the option to work from home two days a week.Additional Benefits:Flexible working hours25 days of annual leaveAccess to upskilling and course opportunitiesDiscount schemesMore benefits.As a forward-thinking Enterprise Architect, you will be responsible...

  • Data Analytics and Machine Learning Expert

    3 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Refonte Learning AI Full time

    Job Title: Data Analytics and Machine Learning ExpertAbout the Role:We are seeking a highly skilled Data Analytics and Machine Learning Expert to join our team at Refonte Learning AI. In this role, you will be responsible for collecting and analyzing large datasets, building scalable data pipelines, and optimizing machine learning models for predictive...

  • Data Analytics Training

    3 weeks ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom Oeson Learning™ Full time

    About the Company: Oeson is a leading IT corporation globally recognized for its expertise in providing top-notch IT and Ed-tech services. Specializing in digital marketing, data science, data analytics, UI-UX design, web development, and app development, we are dedicated to innovation, excellence, and empowering talents worldwide.Job Summary:Oeson is...

  • Analytics and Insights Leader

    2 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ubisoft Entertainment Full time

    Data-Driven Decision MakingWe are seeking a highly skilled Data Analytics Manager to join our CRC Analytics team. In this role, you will be responsible for driving strategic decision making by uncovering actionable insights from data. Your expertise in statistical techniques, data manipulation, and machine learning will help us answer critical questions such...