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Analytics and Insights Leader

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ubisoft Entertainment Full time
Data-Driven Decision Making

We are seeking a highly skilled Data Analytics Manager to join our CRC Analytics team. In this role, you will be responsible for driving strategic decision making by uncovering actionable insights from data. Your expertise in statistical techniques, data manipulation, and machine learning will help us answer critical questions such as: What factors impact player engagement after interacting with Customer Support?

**Responsibilities:**

  • Develop and maintain predictive models to enhance customer support experience
  • Leverage data to inform business decisions and drive growth
  • Collaborate with cross-functional teams to integrate analytics into business processes
  • Communicate complex insights to non-technical stakeholders

**Requirements:** Strong analytical skills, excellent communication abilities, 4+ years of experience in data analysis, and proficiency in SQL, Python, or R. **Benefits:** Competitive salary (£65,000 - £85,000 per annum), comprehensive benefits package, flexible work arrangements, and opportunities for professional growth.