Digital Forensics Laboratory Manager

6 days ago

Llanelli, United Kingdom Get Staffed Online Recruitment Full time

Are you passionate about cracking digital codes and uncovering hidden truths? Our client is all about solving digital mysteries and safeguarding.

If you're a dynamic leader, have grass roots experience of digital forensics and a good sense of humour, they would love to have you join their team

Job Purpose:

Lead the digital forensics lab to excellence, managing the department's performance as a centre of excellence in line with the ACPO Good Practice Guide for Digital Evidence, Criminal Procedure Rules, and Civil Procedure Rules.

Duties and Responsibilities:

Management:

  • Team Supervision: Take charge of supervising the digital forensic lab, ensuring they follow procedures, maintain quality standards, and meet client expectations.
  • Performance Reviews: Help your team grow with regular performance reviews and personal development plans.
  • HR Collaboration: Work with HR to handle any staff-related issues in the lab. We're all human... mostly.
  • Project Management: Keep client projects on track and on time, meeting all contract commitments. It's like herding cats, but with more tech and fewer claws.
  • Resource Coordination: Collaborate with the Digital Forensics Services Manager on resources, pricing, and delivery dates.
  • Efficiency Improvement: Always look for ways to boost quality and productivity by reviewing staffing levels and costs.
  • Recruitment: Lead the way in hiring new talent for the lab.
  • Meeting Leadership: Run lab meetings to keep everyone informed and aligned. Donuts are optional, but highly recommended.
  • Casework Review: Oversee casework to ensure they maintain high standards.
  • Stay Updated: Stay on top of new developments in digital forensics to meet future client needs.
  • Innovation: Explore new solutions for data extraction and analysis from unfamiliar devices. Who doesn't love a good challenge?
  • Staff Management: Keep an eye on attendance and punctuality to ensure everyone sticks to working hours.
  • Training Plans: Create and deliver training plans to keep their team skilled and up-to-date.
  • Policy Implementation: Drive company policy and process improvements. You're the policy Picasso.
  • Action Planning: Team up with the Digital Forensics Services Manager on key issues and create action plans.
  • Cost Monitoring: Manage the costing of forensic exams and adjust when additional work is required.
  • Delegation: Delegate tasks to the right team members.

Technical:

  • Compliance: Make sure all their work follows QISM and ISO procedures. They are all about dotting the i's and crossing the t's.
  • Client Communication: Keep clients in the loop about the status and results of their examinations.
  • Procedure Validation: Approve the use of undocumented procedures when needed, ensuring quality is maintained.
  • Process Enhancement: Validate any changes to forensic processes with the Digital Forensics Services Manager.
  • Quality Support: Help the Quality Manager implement quality initiatives across the company.
  • Standards Monitoring: Ensure procedures and quality standards are communicated and upheld in the lab.
  • Complaint Investigation: Assist with investigating and documenting complaints with the Strategic Management Team.

Business Development and Research:

  • Marketing Participation: Share your insights and participate in company marketing efforts because who doesn’t want to show off their awesome team?
  • Client Meetings: Attend meetings with clients to discuss their needs and our client’s solutions.

Accreditation:

  • Compliance: Work in adherence and promote ISO 27001, ISO 17025, FSR Code, ISO 14001, ISO 9001.

Why Join?

  • Innovative Environment: Work with the latest technology in a cutting-edge lab. They have all the cool gadgets.
  • Career Growth: Enjoy opportunities for continuous learning and career advancement.
  • Dynamic Team: Join a skilled and passionate team that loves what they do. They are basically a family (but with less drama).
  • Impactful Work: Play a key role in solving complex digital investigations and making a real difference.

They are an equal-opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

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