Support Technician and Driver

5 months ago

Castle Donington, United Kingdom Medstrom Full time

Support Technician and Driver – Castle Donington

We are a and manage over 25% of the UK’s acute bed and mattress fleet, working with more than 150 hospitals across the UK and Ireland.

We are looking for a Support Technician/Driver based from our Logistics hub in Castle Donington, Derbyshire, to help provide Medstrom products to our customers across the UK.

Your Role:

As a Support Technician and Driver, you will deliver a timely and appropriate service to our customers and provide support to the Technical team in Logistics. This role will cover all of the UK, but primarily be focused on Sheffield and Oxford areas initially.

– Deliver and install clean and ready for use products to customers
– Collect dirty or failing products from the customers
– Clean, test, and repair products and make ready for use
– Complete & record electrical safety testing on products during tasks
– Keep inventory of products and spare parts
– Provide demonstration and basic training to caregivers
– To update relevant IT systems

Hours: 37.5 per week, working Monday to Friday, with some flexibility needed depending on business needs

You will also be required to participate in an out of hours on-call rota (once trained) to support the team and the customers. This is subject to an on-call payment and additional payment for hours worked.

Experience Required:

To join us as a Support Technician and Driver, ideally you will need to have or be willing to develop the following:

– Full UK driving licence required (to include C1), to drive a large vehicle
– Mechanical or electrical background desirable, but not essential
– Experience in an hospital service environment would be desirable
– Experience using a Tachograph desirable, but not essential
– Ability to work under own initiative, and follow procedures laid out by the business to achieve deadlines
– Excellent customer service skills
– Able to communicate effectively, both verbally and in written form

In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and through our unique ownership model is continuing to grow, whilst offering great career opportunities for those that are keen to progress.

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