Waiting List Coordinator

4 weeks ago


Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen within Vascular Services for a professional Waiting List Coordinator to join our friendly and dynamic team. Helping to provide a high quality and efficient admin service to our clinical teams.

Sheffield Teaching Hospitals NHS Foundation Trust is one of the largest and most successful healthcare employers in the UK. We offer fantastic opportunities for career progression, training and development, ensuring that roles are both challenging and rewarding. You will be working for an organisation which values and respects all of its staff and the community it serves.

The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of its staff together with the provision of an excellent health and well-being support service.

Main duties of the job

JOB PURPOSE

To actively assist the Directorate in the efficient and effective management of the inpatient waiting lists in line with both national and local standards, ensure the workload is managed in a timely and accurate manner.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

5 GCSEs at grades A-C including English and Maths or equivalent qualifications / experience NVQ Level 3 in Business Administration or equivalent office-based experience

Experience

Essential

Experience of waiting list coordination Experience of managing patient waiting time targets including 18 week RTT and cancer wait times Experience of populating and coordinating a theatre list Experience of working with Doctors and other clinical staff An ability to work effectively with colleagues from a range of disciplines Experience of developing and supporting change to improve a service Determination and resilience of meeting objectives and deadlines Experience of booking outpatient and surgery admissions

Desirable

Clear understanding of NHS clinical and operational systems Outline knowledge of other departments that make up SYRS Understanding of relevant Trust Policies and ability to ensure compliance

Further Training

Essential

Clear understanding of patient confidentiality Experience of Lorenzo

Desirable

IT Literacy with Microsoft office packages including Excel

Special Skills/Aptitudes

Essential

Accurate keyboard skills Excellent communication skills Good organisational skills Experience of working in a pressurised environment Ability to prioritise Ability to work on own initiative and as part of a team Knowledge of both national and local waiting time targets

Desirable

Demonstrate a tactful understanding when dealing with a variety of staff and situations

Other Factors

Essential

Ability to remain calm under pressure. An effective role model demonstrating the Trust's PROUD values. Professional approach

Desirable

Experience of a busy office and working with professional staff

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