See more Collapse

Branch Customer Adviser

1 month ago

Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

We are delighted to be expanding our branch network once again This time with a multi-million pound investment in Newcastle city centre.

Our current Northumberland Street location will be moving to our brand new Monument Community Branch will become our largest branch in the network.

The switch to bigger and better new premises bucks the national trend of bank branch closures, putting accessible financial services at the heart of our home city.

We are therefore very excited to be recruiting for Customer Advisers to join our growing team

Wondering why you should come and work for us?

We have recently been awarded ‘Best Regional Building Society’ for the 7th year running We have retained our coveted Investors In People Platinum award – this is something awarded to only 6% of organisations who are assessed and recognises our commitment to our people, leadership and creating a great place to work. Due to its central location we are close to all local transport routes, making getting into work and getting home super easy. We also offer discounted parking for those who drive. Our city centre branch is always bustling and full of things going on – you will meet lots of interesting people. Who doesn’t love the array of lovely shops and restaurants we have in town for lunch and after-work socials?

The role:

Utilising your outstanding people skills, you will be engaging with our customers on a daily basis, taking the time to listen and really understand their financial needs and goals.

Every day is different, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts to cashing up and closing at the end of the day

This role is 35 hours per week: Monday to Friday 9am - 5pm, plus Saturdays on rota basis (paid as over time).

We also offer subsidised parking in Newcastle City Centre.

About You

Being great with people and building relationships with customers are top of your skills list.

Strong listening skills and the ability to empathise are equally as important.

A natural team player, you will enjoy working closely with your branch colleagues, ensuring as a team that you deliver an outstanding customer experience whilst supporting the needs of our Society.

We understand you may not have worked in financial services before, and that’s OK, but the desire to learn and develop new skills will important to us as you flourish in your new role.

In return, we’ll provide you with a tailored 12 week training programme in one of dedicated training hubs, development conversations and opportunities to grow and progress your career with us.

About Us

What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

A 35-hour weekly contract  25 days holiday each year plus bank holidays (increasing with length of service) Bonus Scheme (paid annually) -On target 5%, up to 10% depending on performance  Colleague mortgage scheme and access to our financial advisors Pension scheme – up to 9% employers’ contribution Life assurance (4x salary) and income protection Access to a range of wellbeing benefits, including medicash scheme Electric car salary sacrifice scheme Cycle to Work scheme Above statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthood An extra day’s holiday for your birthday The option to buy and sell holidays Two paid volunteering days each year A broad range of learning and development opportunities Access to a range of high street and online discounts Free onsite gym at Cobalt and access to a range of discounted/subsidised gym memberships nationwide A wide range of recognition initiatives to recognise and reward great performance

If you have any questions or need any support with your application, you can reach out to our Talent Acquisition team at 

We have other current jobs related to this field that you can find below

  • Branch Customer Adviser

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

    About the Role We are delighted to be expanding our branch network once again! This time with a multi-million pound investment in Newcastle city centre. Our current Northumberland Street location will be moving to our brand new Monument Community Branch will become our largest branch in the network. The switch to bigger and better new premises bucks the...

  • Branch Customer Adviser

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

    We are delighted to be expanding our branch network once again This time with a multi-million pound investment in Newcastle city centre. Our current Northumberland Street location will be moving to our brand new Monument Community Branch will become our largest branch in the network. The switch to bigger and better new premises bucks the national trend of...

  • Branch Customer Advisor

    1 month ago

    Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

    **About the Role** We are delighted to be expanding our branch network once again! This time with a multi-million pound investment in Newcastle city centre. Our current Northumberland Street location will be moving to our brand new Monument Community Branch will become our largest branch in the network. The switch to bigger and better new premises bucks...

  • Customer Adviser

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

    **About the Role** Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities? Do you thrive in a face-to-face customer focused environment? If so, our Customer Adviser role could be the perfect...

  • Branch Customer Advisor

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

    **About the Role** Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities. Do you thrive in a face-to-face customer focused environment? If so, our Customer Adviser role could be the perfect...

  • Branch Customer Advisor

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

    About the Role Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities? Do you thrive in a face-to-face customer focused environment? If so, our Customer Adviser role could be the perfect fit...

  • Branch Assistant

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Resideo Full time

    We are currently looking for a Branch Assistant to join the ADI team in the Newcastle branch! This role is a Monday-to-Friday 08:30-17:30 and offers excellent, long-term opportunities to develop a career in customer service, account management, and B2B sales. As a Branch Assistant, you will provide direct support to customers who buy our security products or...

  • Branch Customer Advisor

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

    About the Role Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities. Do you thrive in a face-to-face customer focused environment? If so, our Customer Adviser role could be the perfect fit...

  • Rs Local Branch Assistant

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Allied Electronics & Automation Full time

    **About the role**: If you are looking for rewarding opportunity and working as part of a supportive team then this is the role for you. Based in our RS Local Newcastle Branch, working Monday - Friday, 8.00am - 4.30pm. As a Branch Assistant you will divide your time between communicating effectively with our trade customers at our branch to help them find...

  • Customer Adviser

    3 weeks ago

    Berwick-Upon-Tweed, United Kingdom Newcastle Building Society Full time

    **About the Role** We have an exciting new opportunity to join a 'Platinum Investors in People' employer, supporting our branches in Berwick and Wooler. Your base branch will be in the busy market town of Berwick with lots of opportities to meet a wide variety of the local community, but on another day you may be helping out at our Wooler branch which sits...

  • Customer Service Adviser

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Quilter Full time

    What the Hiring Manager SaysThis really is an exciting time to join Quilters UK Client Services.No two days in the Adviser Support Team is the same and that what makes it an exciting team to be in.We pride ourselves on providing excellent customer service for our advisers who in turn support Quilter's clients.We support our staff through training, skills...

  • Branch Assistant

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Quay – SBD Full time

    **ROLE : BRANCH ASSISTANT- This role also includes warehouse duties and driving, so a full license is required.** **Who are we?** Quay Plastics are a well-known name in the industry, specialising in supplying plastic building products to the trade. As part of the Epwin Group Plc, we’re proud to be part of a much larger successful family of...

  • Branch Assistant

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Quay – SBD Full time

    EPW1_ **JOB TITLE**:Branch Assistant **LOCATION**:Newcastle **HOURS**:Monday to Friday days, 40 hours per week - **This role is predominantly driving, therefore a full driving license is required** **Who are we?** Quay Plastics are a well-known name in the industry, specialising in supplying plastic building products to the trade. As part of the Epwin...

  • Branch Assistant

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Quay – SBD Full time

    EPW1JOB TITLE: Branch AssistantLOCATION: NewcastleHOURS: Monday to Friday days, 40 hours per week- This role is predominantly driving, therefore a full driving license is requiredWho are we?Quay Plastics are a well-known name in the industry, specialising in supplying plastic building products to the trade. As part of the Epwin Group Plc, we’re proud to be...

  • Apprentice Branch Assistant

    1 week ago

    Newcastle upon Tyne, United Kingdom Rexel Full time

    **Apprentice Branch Assistant**: **Apprentice** Branch Assistant - Rexel Newcastle Heaton Branch** **Apprentice Branch Assistant** Training will be provided in all areas of the role including product training, full support will be given to ensure your success whilst undertaking the Trade Supplier Level 2 Apprenticeship. You will be working in a varied and...

  • Trainee Mortgage

    4 weeks ago

    Newcastle upon Tyne, United Kingdom First Mortgage Full time

    **Job Description - Trainee Mortgage & Protection Adviser** **The role** This is a fantastic opportunity for a Trainee Mortgage and Protection adviser to join the UK’s most trusted* mortgage advisers. You will learn and gain experience across all areas of a Mortgage & Protection Advisers role and work closely with senior management and adviser teams to...

  • Apprentice Branch Assistant

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rexel Full time

    Apprentice Branch Assistant:Apprentice Branch Assistant - Rexel Newcastle Heaton Branch**Apprentice Branch AssistantTraining will be provided in all areas of the role including product training, full support will be given to ensure your success whilst undertaking the Trade Supplier Level 2 Apprenticeship. You will be working in a varied and challenging role,...

  • Branch Assistant

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Kiwi Recruitment Full time

    **Branch Assistant** **£23,090.20 per annum** **Newcastle** **Permanent** **Monday to Friday, alternate Saturday mornings** Our client is the nation’s number one manufacturer and supplier of low maintenance building products. Our client has grown and developed both organically and by acquisition over the last 40 years to become one of the UK’s largest...

  • Assistant Branch Manager

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Travis Perkins Full time

    #N&SBranchManagement/Supervisory Do you have experience supporting the running of day to day operations? Are you a sales focused individual, someone who understands the importance of customer excellence? We are Travis Perkins, the UK’s largest builders merchant and we are planning for the long term, we are looking for future Branch Managers, so if you...

  • Branch Manager

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Appcastenterprise Full time

    Salary: Salary up to £29,325Reference: 033/02/23Branch Manager for 4 Extra Care Schemes in Newcastle-upon-Tyne (N15, N13, NE5, NE3)Monday to Friday - 9am-5pmSalary - Up to £29,325 per annumCity & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an...