Administrator

2 weeks ago

Bexleyheath, United Kingdom Bursted Woods surgery Full time

Job summary

The successful applicantswill help deliver admin and reception services in order to support highstandards of patient care .You will be employed to carry out scanning and coding at a high level . You will need excellent interpersonal and communication skills that areessential to the role, as are good Administration and IT skills, along with agood work ethic. The practice is forward thinking, so would welcome anyone whois equally forward thinking and willing to share ideas. Ideally we would prefersomeone who has GP experience or experience of working in a medical environment,but we would still welcome applications from someone who has no experience, butis willing and quick to learn.

Main duties of the job

Ideally the successful applicant would be educated to GCSE level in Maths and English or equivalent experience. Minimum of six months experience of face to face customer or patient services. Experience of dealing with the public by telephone. Excellent communication skills via telephone, face to face & with groups. Ability to enter and retrieve data quickly and efficiently. Experience of using computerised customer or patient records. To understand the principles of confidentiality in and out of the workplace. Understanding of the importance of equal opportunities & diversity issues. Understanding of primary care delivery in the NHS. Previous experience in a health care or similar environment. Motivation and Commitment to working in the NHS and patient care.

About us

We are an expanding 2 Partner APMS practice with a patient population of 6,000 using EMIS software. We have a fantastic multidisciplinary team including Salaried GPS, Nurse Practitioners, Practice Nurses, Pharmacists, paramedic and HCA's. We are a member practice of an innovate high performing Primary Care Network (APL Bexley PCN) with four other local practices. We highly value both our patients and our staff.

Job description

Job responsibilities

A professional approach to patients, colleagues and anyone associated internally or externally to the practice. Accurate approach to routine tasks. Common sense approach with a non-judgemental attitude. Ability to use initiative. Ability to prioritise heavy workload. Ability to work in a pressurised environment on a daily basis. Reliable and punctual. Good interpersonal skills. Able to work as part of a team. Must be prepared to take instructions from manager and other work colleagues relative to the role in an acceptable manner and with respect. A professional approach and good interaction with work colleagues on a daily basis. Able to work independently. A flexible approach to work, therefore must be able to work flexible hours to help cover annual leave and sick absence. Must have good keyboard skills and be able to scan and code to patients records . Able to use computers efficiently, including Microsoft Windows and excel packages . An understanding of the need for confidentiality within general practice. Respects the different cultures & beliefs of patients and colleagues. Willingness to quickly develop new skills and aptitudes. Commitment to undertaking training and own personal development. Must be able to drive and have access to transport. Person Specification

Experience

Essential

Experiance of the Docman system , scanning and coding is preferred.

Desirable

experiance of working in a GP practice

Experience

Essential

Experiance of the Docman system , scanning and coding is preferred.

Desirable

experiance of working in a GP practice

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