Customer Service Administrator- Dutch speaking
3 weeks ago
We are looking for a Dutch Customer Service Administrator with an additional language to join our support team at Resideo in Motherwell, Scotland. This is a full-time, hybrid position; currently working 2 days from home and 3 days on site.
Resideo is a world leader in the manufacturing of state-of-the-art security and smartphone electronic technology. As Customer Service Administrator, you will serve as the primary customer contact and ensure all customer needs and expectations are met. You will respond to inbound customer calls and emails regarding orders, returns and any related issues: problems, order changes, shipping, and resolution times etc. You will also be assisting other customer service associates with administrative duties. In addition, you will be required to communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues.
Help Resideo be the customer's top choice by delivering excellent customer care, building up your business acumen while learning to address customer needs. Be part of the team that is solving complex problems for the customer.
JOB DUTIES:
YOU MUST HAVE:
WE VALUE:
WHAT'S IN IT FOR YOU
Stable permanent employment. Monday to Friday. Great work environment. Excellent company benefits + pension contribution. Genuine opportunities for progression. Opportunity to work for a forward-thinking global brand.#Li-KM1
#LI-HYBRID
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