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Mental Health Support Worker

4 months ago

Newport, United Kingdom TWO SAINTS Full time

Part time, 22 hours a week. Working a mix of evening and weekend shifts, will include working bank holidays.

£14,136 progressing to £14,880

Safe Haven is a mental health crisis intervention service which provides telephone, email, or face to face support and a “safe space” to adults with mental health diagnosis during evenings and weekends.

Our aims are to understand why someone is at crisis point and work with them to take steps to reduce the crisis and reduce the need for emergency intervention.

If you’re passionate about support individuals with mental health issues and are looking for a role where you will make a real difference in the lives of those you support, then this is the role for you 

Day in the life of a Mental Health Recovery Worker :

You will greet, assess and provide person centered support to all individuals accessing the service You will record and maintain client records, ensuring risk assessments and safety plans are detailed and accurate You will be effective in de-escalating difficult situations, ensuring that you adhere to all lone working and safeguarding policies In order to signpost clients effectively, you will have good knowledge of partner agencies and additional services to support people in the community to manage their mental health Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property Work in accordance with the Health and Safety regulations and all policies and procedures You will be able to work within a team environment, but also use your own initiative to escalate to appropriate services when required Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern  Work flexibly across all areas of operation where required and prior notice given Any other reasonable task as requested by a member of staff

KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING

Previous experience in this type of work is not essential but you will have a real passion for wanting to work within a Mental Health Service. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

Clear verbal and written English Good IT and keyboard skills Polite, assertive manner, ability to self-motivate Passion for working in a client/customer facing role Knowledge of Mental Health First Aid Have an interest and genuine concern for mental health, homelessness and related issues Knowledge of voluntary and statutory agencies