Enterprise Service Manager

2 weeks ago

London, United Kingdom AWS EMEA SARL (UK Branch) Full time
AWS Professional Services is enhancing the capability to add value to specific industries as they transform, by combining expertise in cloud adoption with deep understanding of specific industry use cases and benefits.

AWS Professional Services for Energy (PSE) are helping some of the largest and most innovative Oil, Gas and Utility companies to seize new opportunities through the energy transition. PSE helps the Energy industry to embrace the benefits of cloud technology adoption, optimising both existing and new business ventures, and enhancing the capability and capacity for innovation at pace.

As a team we bring a wealth of cross-industry capability in AWS. If you are adaptable and ambitious, and want to help shape the future of PSE, read on.

The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long-term Professional Services strategy and execute that strategy within those accounts.

The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.

Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base.

We obsess about strong success for the customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

We are looking for someone who is passionate about:
•Long-term development of Global Organizations
•Engagement with customers to understand their business drivers and application portfolio
•Development of long-term Cloud Strategy for customers
•Identification & development of specific opportunities and business value propositions
•Deal shaping, including estimations and deal pricing
•Contract negotiations & closing
•Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities
•Mitigation of delivery risks & issues
•Overseeing delivery of projects, and ensuring high quality delivery
•Acting as single person of contact for Customer executives, developing deep, trusted relations
•Educating customers on AWS services
•Envisioning for, and inspiring, customers
•Coaching customer and partner teams to be self-sufficient.

This is a customer facing role working with Global clients. You will be required to travel to client locations and deliver professional services in Europe and beyond when needed.

BASIC QUALIFICATIONS
•15+ years of IT consulting/management experience, with demonstrated IT Digital Transformation experience in customer-facing roles.
•Business consulting experience in transforming customer operations through technology including cloud adoption, IOT, ML/AI, and automation.
•Experience with account growth, sales quotas, project and program deliveries, etc.
•Large company account executive experience (ideally in O&G and / or Utilities) in IT and business consulting including relationship management, achieving growth targets, high customer satisfaction achievement, project portfolio management, and contract negotiations.
•A proven track record of managing and delivering large-scale enterprise IT programs
Preferred Qualifications
•Energy value chain experience covering significant portions of Oil, Gas and / or Utilities from exploration through production / generation to retail.
•Managing executive customer relationships and key business stakeholders.
•Experience with contract and statement of work development.
•Digital Transformation consulting background including managing sales, solution development, legal negotiation
•Background in enterprise IT management frameworks (e.g. COBIT, ITIL, cyber, etc.).
•Broad enterprise systems technology experience including IaaS / virtualization technologies, cloud, ML/AI, traditional and renewables power generation, transmission, utility retail, E&P, refining/chemical/wells process control and SCADA, fuelling-retail, and supply chain
•Experience with enterprise application and infrastructures including design, build, and operate global solutions
•Multi-lingual with English and ideally one other European language.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

BASIC QUALIFICATIONS

- 15+ years of IT consulting/management experience, with demonstrated IT Digital Transformation experience in customer-facing roles.
- Oil & Gas experience with IOC's including Upstream and/or Downstream IT and business consulting, applying IOT, ML/AI, and automation to transform customer operations
- Or Utilities experience covering power generation, transmission and Distribution. Or Renewables experience with generating electricity/Power through any form of renewable resources.
- Experience with account growth, sales quotas, project and program deliveries, etc.
- Large O&G company account executive experience in IT and business consulting including relationship management, achieving growth targets, high customer satisfaction achievement, project portfolio management, and contract negotiations.
- A proven track record of managing and delivering large-scale enterprise IT programs

PREFERRED QUALIFICATIONS

- Managing executive Customer relationships and key business stakeholders.
- Experience with contract and statement of work development.
- Digital Transformation consulting background including managing sales, solution development, legal negotiation
- Background in enterprise IT management frameworks (e.g. COBIT, ITIL, cyber, etc.).
- Broad enterprise systems technology experience including IaaS / virtualization technologies, cloud, ML/AI, E&P, refining/chemical/wells process control and SCADA, fueling-retail, and supply chain
- Experience with enterprise application and infrastructures in O&G, including design, build, and operate global solutions

  • Enterprise Service Architects

    3 days ago

    London, United Kingdom Peregrine Full time

    Enterprise Service architects are a visible champion for Service Architecture and architectural governance, they are the operational functional lead and provide day to day architectural oversight, control and day-to-day decision making on major change activities escalating major decisions to the head of. Tasks - Alignment to operational and assurance...

  • Enterprise Service Architects

    2 weeks ago

    London, United Kingdom Peregrine Full time

    Enterprise Service architects are a visible champion for Service Architecture and architectural governance, they are the operational functional lead and provide day to day architectural oversight, control and day-to-day decision making on major change activities escalating major decisions to the head of.TasksAlignment to operational and assurance strategy...

  • Enterprise Service Architects

    6 days ago

    London, United Kingdom Peregrine Full time

    Enterprise Service architects are a visible champion for Service Architecture and architectural governance, they are the operational functional lead and provide day to day architectural oversight, control and day-to-day decision making on major change activities escalating major decisions to the head of. Tasks Alignment to operational and assurance strategy...

  • Enterprise Service Architects

    3 weeks ago

    London, United Kingdom Peregrine Full time

    Enterprise Service architects are a visible champion for Service Architecture and architectural governance, they are the operational functional lead and provide day to day architectural oversight, control and day-to-day decision making on major change activities escalating major decisions to the head of. Tasks Alignment to operational and assurance...

  • Enterprise Service Architects

    6 days ago

    London, United Kingdom Peregrine Full time

    Enterprise Service architects are a visible champion for Service Architecture and architectural governance, they are the operational functional lead and provide day to day architectural oversight, control and day-to-day decision making on major change activities escalating major decisions to the head of. Tasks Alignment to operational and assurance strategy...

  • Enterprise Service Architects

    2 weeks ago

    London, United Kingdom Peregrine Full time

    Enterprise Service architects are a visiblechampion for Service Architecture and architectural governance theyare the operational functional lead and provide day to dayarchitectural oversight control and daytoday decision making onmajor change activities escalating major decisions to the headof.TasksAlignmentto operational and assurance strategy that...

  • Enterprise Services Communications Senior Manager

    3 weeks ago

    London, United Kingdom Boston Consulting Group Full time

    WHAT YOU'LL DOBCG’s Enterprise Services organization was set up in 2022 to provide scalable services to BCGers around the world. It includes a range of business-critical services and solutions, including travel, meetings, events, procurement, executive support and Business Intelligence and Analytics. As Senior Manager of Enterprise Services (ES)...

  • Enterprise Business Development Manager Managed

    6 days ago

    London, United Kingdom Inspire People Full time

    This is a great opportunity for a new logo Enterprise Business Development Manager with experience in selling managed IT service solutions including cloud optimisation and managed infrastructure / data centre services to the enterprise market. You will havea track record of successfully selling new logo business to the enterprise market and will join a...

  • Enterprise Risk Manager

    2 weeks ago

    London, United Kingdom Careers In Group Full time

    A great opportunity for an **Enterprise Risk Manager** to join a leading Financial Services organisation based across a number of locations, including Brussels, London, Paris, Amsterdam, and Kraków. **As an Enterprise Risk Manager, you will**: - Act as a specialist in Enterprise Risk Framework, providing advice as required. - Support and sometimes lead...

  • Enterprise Architect

    2 days ago

    London, United Kingdom Marks Sattin Full time

    Enterprise Architect A world renowned facilities and property management business based in central London is looking to hire an Enterprise Architect with a strong technical background to join its growing internal architectural centre of excellence. This is a hybrid role and the frequency of days required in the office is open to discussion. The firm is...

  • Enterprise Architect

    2 days ago

    London, United Kingdom Marks Sattin Full time

    Enterprise Architect A world renowned facilities and property management business based in central London is looking to hire an Enterprise Architect with a strong technical background to join its growing internal architectural centre of excellence. This is a hybrid role and the frequency of days required in the office is open to discussion. The firm is...

  • Manager - Database Services

    1 week ago

    London, United Kingdom Unily Enterprise Intranet Solutions Full time

    Founded in 2005 as an intranet consultancy, we quickly realised that the enterprises we were working with shared the same employee experience challenges, so set about building our own platform. In 2021, we partnered with private equity firm, CVC in order to further strengthen Unily's position as a world-leading employee experience platform, accelerate...

  • Enterprise Architect

    3 days ago

    London, United Kingdom Eames Consulting Full time

    Enterprise Architect £130k + bonus + competitive pensionLondon/HybridFrom its inception, our organization has prioritized cultivating a distinct corporate ethos – one that empowers its workforce. At the heart of our achievements lies our ability to attract and retain the most talented and enterprising individuals.Whether your focus is on work-life...

  • Enterprise Architect

    3 weeks ago

    London, United Kingdom Infused Solutions Full time

    Job Description A leading consultancy is looking for an Enterprise Architect to help design and implement innovative IT solutions for our clients. You will be responsible for translating business requirements into technical specifications, creating, and maintaining enterprise architecture models and standards, and ensuring alignment and integration of IT...

  • Enterprise Account Executive, Enterprise Services

    3 days ago

    London, United Kingdom Databricks Full time

    Databricks operates at the leading edge of the Unified Data Analytics and AI space. Our customers turn to us to drive the accelerated innovation that their businesses need to gain first mover advantage in today's ultra competitive landscape. Do you want to help solve the world's toughest problems with big data and AI? This is what we do everyday at...

  • Enterprise Architect

    6 days ago

    London, United Kingdom Gold Group Ltd Full time

    **Enterprise Architect - Business Merger/Business Transformation** **Fully Remote** **£100,000-£130,000 + benefits/bonus** **Responsibilities** - Capture, document, and maintain the Enterprise systems architecture across the group. - Assessment of the existing platforms and systems in a given business operation area and to choose technology to be...

  • Enterprise Architect

    3 days ago

    London, United Kingdom McGregor Boyall Full time

    **Enterprise Architect.** **London/Hybrid.** **6-month contract.** **£650-£750/day (Inside IR35).** **No sponsorship available.** A great opportunity for an experience Enterprise Architect with a renowned commercial bank. **Requirements**: - 5-10 years experience of working within Commercial Banking and/or Complex Financial Institutes. - Experience...

  • Enterprise Architect

    3 days ago

    City of London, Greater London, United Kingdom Eames Consulting Full time

    Enterprise Architect £130k + bonus + competitive pension London/Hybrid From its inception, our organization has prioritized cultivating a distinct corporate ethos – one that empowers its workforce. At the heart of our achievements lies our ability to attract and retain the most talented and enterprising individuals. Whether your focus is on work-life...

  • Enterprise Architect

    3 days ago

    City of London, Greater London, United Kingdom Eames Consulting Full time

    Enterprise Architect £130k + bonus + competitive pension London/Hybrid From its inception, our organization has prioritized cultivating a distinct corporate ethos – one that empowers its workforce. At the heart of our achievements lies our ability to attract and retain the most talented and enterprising individuals. Whether your focus is on work-life...

  • Manager, Enterprise Customer Success

    3 days ago

    London, United Kingdom Go1.com Full time

    The Opportunity Go1 is seeking a highly motivated and experienced Manager of Enterprise Customer Success to join our team in the EMEA region. As the Manager of Enterprise Customer Success, you will be responsible for leading a team of Customer Success Managers (CSMs) to ensure the successful adoption, retention, and growth of our enterprise clients. You...