Receptionist/Front of House

3 weeks ago


London, United Kingdom Flexim Group Full time

Job Title: Receptionist/Front of House

Reports to: Operations Manager 

Location: London 

Main Responsibilities 

· Provide a professional Front of House service for visitors both external and internal. 

· Meet and greet clients.

· Set up client meetings with refreshments as required and clear client meeting rooms in a timely manner.

· Manage hospitality, including re-stocking of refreshments, ordering lunches and inventory control.

· Ensure all client meeting rooms are fit for use and presentable each day.

· Ensure the Front of House area is well presented to a high standard at all times.

· Book and organise meeting rooms on behalf of colleagues.

· Arrange couriers.

· Arrange Taxis.

· Answer, screen and forward phone calls. 

· Sort post.

· Set up and distribute Visitor and Contractor security passes.

· Provide general administrative support required, including but not exclusive to: collating/formatting information, binding, couriering, filing, faxing, photocopying, scanning, and answering telephone calls.

· Process expense claims in a timely manner as well as raise requisitions for invoices.

· Provide administrative cover for other PAs, Administrators and Front of House staff as required.

· Any other duties as required of the role.

Knowledge & Experience 

· Candidates should have experience providing an excellent Front of House service in a corporate environment.

· Experience providing administrative support to a large team in a professional environment. 

· Enjoy working in a pressured environment where tight deadlines are a regular occurrence. 

· A willingness to demonstrate initiative and progress current skillset.

· Must have excellent communication and organisational skills.

· Be able to prioritise effectively and proactively use their own initiative. 

· Proficient knowledge of Outlook and formatting of Word documents is required, as well as basic Excel and Powerpoint skills.

Key Competencies

· Highly motivated 

· Strong work ethic with a “can do attitude” 

· Excellent attention to detail 

· Good time management skills 

· Build and maintain relationships 

· Adaptability 

· Good communication skills (both oral and written) 

· Pro-active 

· Customer orientation 


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