Service Manager

1 month ago

Blackpool, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full time

Job summary

The Fylde Coast are seeking an experienced leader to undertake the role of Service Manager with the Harbour Inpatient facility. This is an exciting opportunity and the successful candidate will be part of an evolving service that has the needs of our service users at its heart. The inpatient team have started their improvement journey which is set out over 3 years.

The plan supports collaboration between all our partners in primary care, social care users and carers.

The direction for change is to ensure our service users and carers receive timely and accessible services; and that both physical and mental health needs are addressed with parity. The new model of care helps the identification of strengths; supports choice and is underpinned by a single care plan via Dialog+ and accessible to all involved in the person's care.

We are looking for someone who demonstrates the characteristics of a high performing leader to come and join a forward thinking, dynamic and a constantly developing team.

The post holder will be responsible for the operational management of services within the Harbour. They will ensure that service lines deliver patient pathways that meet all quality and operational performance targets and that these are monitored and tracked.

The post holder will lead, develop and manage and work in conjunction inpatient teams within a portfolio to ensure that our services provide a high quality care for our service users.

Main duties of the job

The post holder is responsible for the operational management of services within a locality base. They will ensure that service lines deliver patient pathways that meet all quality and operational performance targets and that these are monitored and tracked. The post holder will lead, develop and manage teams within a portfolio to ensure that our services provide a high quality care for our service users.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

Job description

Job responsibilities

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the job description and person specification for more information about this role.

Person Specification

Education/Qualifications

Essential

oEducated to Masters degree level or equivalent appropriate professional management qualification oParticipation in continuing professional development to improve and update specialist knowledge

Knowledge

Essential

oExperience of operational management oDetailed understanding and experience of the operation healthcare services and performance targets oExperience of managing a budget. oExperience of successful project management. oExperience of managing people in accordance with HR procedures oKnowledge and experience of risk assessment and management

Skills & Abilities

Essential

oWell-developed analytical & problem solving skills oIT literate with well-developed skills for the use and application of information technology systems including file management, safe and effective internet use, Outlook, Word processing, PowerPoint, Access and Excel. oProven ability to achieve targets and objectives owithin a demanding and pressured environment against challenging deadlines. oWell-developed organisational and people skills to facilitate working with clinical teams oProven ability to manage large groups of staff and implement human resource strategies. oAbility to empower, coach and support staff. oWell-developed written and verbal communication skills together with influencing and negotiating skills for interacting with individuals across other service lines/localities

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