Operational Support Officer

3 days ago

Wolverhampton, United Kingdom G4S Full time
Role Responsibility:

Operational Support Officer

HM Prison Oakwood, Featherstone, Nr Wolverhampton

£25,530.88 per annum

Permanent, Full-Time, 40 hours per week 

Benefits:   Company Pension, free on-site parking, on-site canteen,ongoing training and development and access to High Street Shop discounts.

HMP Oakwood is an innovative prison which has been highlighted by His Majesty’s Inspectorate of Prisons as an “Impressive institution, with a culture of decency and respect. Driven by courageous leadership, excellent peer-led initiatives and outstanding management of learning and skills provisions”.

Within Care and Rehabilitation Services, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care. HMP Oakwood is one of the largest prisons in England and Wales, providing places for up to approximately 2100 Category C male prisoners.

The successful candidates will be required to maintain the security of the prison, by following all relevant procedures, including security instructions.

Key Responsibilities:

  • Search vehicles, occupants of vehicles, visitors and their property on access or egress through a prison lock, using technical aids, to ensure the security of the prison is maintained.
  • Participate with internal and external vehicle escorts and patrols where necessary, to comply with contractual requirements.
  • Monitor and operate CCTV cameras and radio network in line with relevant procedures to maintain prison security.
  • Issue keys, tallies and radios to authorised personnel and ensure security keys are not removed from the prison, reporting all discrepancies immediately to the Duty Manager.
  • Answer and screen internal and external telephone calls during evenings and weekends, to ensure they are directed to the correct point of contact or messages are taken and passed on to the appropriate person for action or response.
  • Issue all authorised visitors with a valid pass before they enter the prison and ensure all necessary paperwork is completed for contractors’ equipment to maintain prison security.
  • Monitor and respond to situations as they arise using the appropriate equipment to ensure that situations are dealt with promptly and the appropriate action/response is taken.
  • Co-ordinate, control and monitor the movement of staff, prisoners and visitors around the premises to ensure they arrive at the correct destination safely and securely and in a timely and efficient manner.
  • Maintain security in the Visitors Centre, ensuring that the building is searched and locked at the end of each session, reporting any unusual occurrence to the Duty Manager.
The Ideal Candidate:

No previous experience is necessary however knowledge of prison policies and procedures would be an advantage.

If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

For more information about HMP Oakwood please visit 

Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act. 

You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.

  • Operational Support Officer

    4 weeks ago

    Wolverhampton, Wolverhampton, United Kingdom G4S Full time

    Role Responsibility:Operational Support OfficerHM Prison Oakwood, Featherstone, Nr Wolverhampton£23,860.64 per annumPermanent, Full-Time, 40 hours per week Benefits: Company Pension, free on-site parking, on-site canteen,ongoing training and development and access to High Street Shop discounts. HMP Oakwood is an innovative prison which has been highlighted...

  • Operational Support Officer

    1 month ago

    Wolverhampton, Wolverhampton, United Kingdom G4S Full time

    Role Responsibility:Operational Support OfficerHM Prison Oakwood, Featherstone, Nr Wolverhampton£23,860.64 per annumPermanent, Full-Time, 40 hours per week Benefits: Company Pension, free on-site parking, on-site canteen,ongoing training and development and access to High Street Shop discounts. HMP Oakwood is an innovative prison which has been highlighted...

  • Operational Support Officer

    3 weeks ago

    Wolverhampton, United Kingdom G4S Full time

    Location: Wolverhampton | Salary: £23,860.64 | Posted: 18 Apr 2024 | Closes: 9 May 2024 | Job Type: Full Time and Permanent | Business Unit: UK Central Government Services | Region / Division: UK & Ireland | Reference: 15657 **ROLE RESPONSIBILITY**: **Operational Support Officer** **HM Prison Oakwood, Featherstone, Nr Wolverhampton** **£23,860.64 per...

  • Benefit Operations Pension Support Officer

    4 weeks ago

    Wolverhampton, United Kingdom City of Wolverhampton Council Full time

    Job Introduction **Benefit Operations Pension Support Officer** **Salary - £33,945 - £38,223 (Grade 6)** **Hours - 37 hours per week** **Contract type - full time, permanent post** An exciting opportunity has arisen to appoint a Benefit Operation Pension Support Officer within the fund’s Operations team who will be responsible for the consistency and...

  • Business Support Officer

    4 weeks ago

    Wolverhampton, United Kingdom Your World Healthcare Full time

    **BI Support Officer** We are looking for an motivated Business Support Officer to work as part of a dynamic team within the Business Intelligence Team. The Business Intelligence team are responsible for providing critical operational and strategic analysis to inform both localand national decision making, review quality and performance of services and...

  • Senior Payroll Officer Pendeford, Wolverhampton

    4 weeks ago

    Wolverhampton, United Kingdom Liberty Support Services Full time

    **Senior Payroll Officer** **Pendeford, Wolverhampton** **£26,000 to £28,000 per year** **Monday to Friday - Full Time Office based** **About us** At Liberty Support Services we create and operate supported living services for people with learning disabilities, mental health Support needs and acquired brain injuries in small, supported living...

  • BI Support Officer

    2 weeks ago

    Wolverhampton, Wolverhampton, United Kingdom Your World Healthcare Full time

    BI Support OfficerWe are looking for an motivated Business Support Officer to work as part of a dynamic team within the Business Intelligence Team. The Business Intelligence team are responsible for providing critical operational and strategic analysis to inform both localand national decision making, review quality and performance of services and better...

  • Estates Officer Operations

    2 weeks ago

    Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    The Royal Wolverhampton NHS Trust are looking an Estates Officers (Operations) who are dynamic, enthusiastic and motivated. You need to be forward thinking individuals who will be part of a professional busy Estates Management team.The successful applicants will be part of a modernising Estates team and will play a key role in implementing Service delivery...

  • HR Officer

    1 week ago

    Wolverhampton, United Kingdom Page Personnel Secretarial & Business Support Full time

    My client is a large production organisation based in Wolverhampton who are seeking an enthusiastic and diligent HR Officer to join their human resources department. This is suited for a proactive individual with a passion for people and process coordination. Client Details My client is a successful production organisation who are based in Wolverhampton and...

  • HR Officer

    4 weeks ago

    Wolverhampton, United Kingdom Page Personnel Secretarial & Business Support Full time

    My client is a large production organisation based in Wolverhampton who are seeking an enthusiastic and diligent HR Officer to join our human resources department. This is an entry-level position, suited for a proactive individual with a passion for people and process coordination. Client Details My client is a successful production organisation who are...

  • HR Officer

    1 week ago

    Wolverhampton, United Kingdom Page Personnel Secretarial & Business Support Full time

    My client is a large production organisation based in Wolverhampton who are seeking an enthusiastic and diligent HR Officer to join their human resources department. This is suited for a proactive individual with a passion for people and process coordination. Client Details My client is a successful production organisation who are based in Wolverhampton and...

  • Pathology IT Support Officer

    4 weeks ago

    Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    Job summary We are looking for a highly motivated and enthusiastic Pathology IT Support Officer to work within the Pathology IT Department to provide support to the users of the Trusts Pathology IT systems. Joining a diverse team at an exciting and challenging time when the BCPS is looking at new and innovative IT solutions to aid patient care. ...

  • Residential Support Workers

    1 week ago

    Wolverhampton, United Kingdom Smithridge Care & Support Full time

    **PERMANENT WAKING NIGHTS** **Are you an enthusiastic, empathetic, friendly & hard-working support worker who is looking for a new opportunity or a fully flexible rota?** **.** Smithridge Care & Support are looking for Relief Residential Support Workers to join the organisation in providing cover and support to homes when needed e.g sicknesses or...

  • Female Security Officer

    2 weeks ago

    Wolverhampton, United Kingdom Churchill Support Services Full time

    20 / 06 / 2024 Female Security Officer **Location**: Wolverhampton **Position**: Female Security Officer **Employment**: Shift Pattern at 42 hours per week **Salary**: £11.70 an hour **Post Date**: 20 / 06 / 2024 **About us**: We are one of the UK’s leading Security and Facilities Management Companies. Our people are what make us stand out amongst our...

  • Female Security Officer

    2 weeks ago

    Wolverhampton, United Kingdom Churchill Support Services Full time

    01 / 02 / 2024 Female Security Officer **Location**: Wolverhampton, West Midlands **Position**: Female Security Officer **Employment**: 12 hour shift Night shift **Salary**: £10.91 an hour **Post Date**: 01 / 02 / 2024 **About us**: We are one of the UK’s leading Security and Facilities Management Companies. Our people are what make us stand out amongst...

  • Operational Support Grade

    3 weeks ago

    Wolverhampton, United Kingdom Ministry of Justice Full time

    Salary - £25,626 Number of jobs available - 6 Detail of reserve list - 12 Months Region - West Midlands City/Town - Wolverhampton Building/Site - HM Prison Featherstone, WV10 7PU Grade - AA Organisation Grade for HMPPS - Band 2 Post Type - Permanent Working Pattern - Full Time, Part Time, Part Time/Job Share, Flexible Working Role Type -...

  • Operational Support Grade

    4 days ago

    Wolverhampton, United Kingdom Ministry of Justice Full time

    Salary 1 - £25,626 Number of jobs available 1 - 6 Detail of reserve list 1 - 12 Months Region 1 - West Midlands City/Town 1 - Wolverhampton Building/Site 1 - HMYOI Brinsford, WV10 7PY Grade 1 - AA Organisation Grade for HMPPS 1 - Band 2 Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share, Flexible Working Role...

  • Housing Support Officer

    1 week ago

    Wolverhampton, United Kingdom YMCA Black Country Group Full time

    **JOBDESCRIPTION**: **Title**: Housing Support Officer*** **Salary**: £12.28per hour **Working Hours**: 37.5 hours per week. Due to thenature of the post evenings and Bank Holidays work may be necessary. **Fixed Term Contract**: Ending31st August 2025 **Responsible to**: Housing Services Manager **Location**:YMCA BlackCountry Housing projects as...

  • Senior Operations Control and Assurance Officer

    4 weeks ago

    Wolverhampton, United Kingdom OSB Group Full time

    About the team: The Operations Control and Assurance team are a specialist team, who provide independent assurance across the Operational 1LoD through assurance monitoring, outcomes testing and customer journeys. The **Senior Operations Control and Assurance Officer** reports into the Operational Control & Assurance Manager, Mortgages and can be based in...

  • Estates Officer Operations

    2 months ago

    Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    The Royal Wolverhampton NHS Trust are looking an Estates Officers (Operations) who are dynamic, enthusiastic and motivated. You need to be forward thinking individuals who will be part of a professional busy Estates Management team. The successful applicants will be part of a modernising Estates team and will play a key role in implementing Service delivery...