Operational Support Grade

5 months ago

Wolverhampton, United Kingdom Ministry of Justice Full time

Salary 1
- £25,626

Number of jobs available 1
- 6

Detail of reserve list 1
- 12 Months

Region 1
- West Midlands

City/Town 1
- Wolverhampton

Building/Site 1
- HMYOI Brinsford, WV10 7PY

Grade 1
- AA

Organisation Grade for HMPPS 1
- Band 2

Post Type 1
- Permanent

Working Pattern 1
- Full Time, Part Time, Part Time/Job Share, Flexible Working

Role Type 1
- Operational Delivery, Operational Support Grade

Job description 1

**An extraordinary job. Done by someone like you.**

**The OSG role does not attract Sponsorship via the Skilled Worker visa/Tier 2 (general) work visa.**

As part of our prison support team, your work will be varied and help to keep the prison moving.

This is an active role where you’ll be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts.

You will not always be in contact with prisoners, it depends on the prison you work in. You’ll have full training and a supportive team by your side.

**Life as an OSG**

Your job can include:
**Gate duties**
- ensuring the secure entry and exit of staff, visitors, vehicles
- carrying out searches of staff, prisoners, visitors and vehicles
- walking around the prison site to escort vehicles and contractors
- issuing and collecting staff keys and radios
- walking around the prison site patrolling and searching perimeter fence areas

**Control room**
- operating the prison radio system
- monitoring CCTV, ensuring all suspicious activities are reported

**Visits**
- welcoming visitors on their arrival
- escorting them if needed

**Correspondence**
- monitoring and logging mail coming into the prison
- reporting any contraband items, preserving evidence where needed

**Night duties**
- ensuring cell doors are locked and all prisoners are safely accounted for

**Reception**
- photographing prisoners
- processing prisoners’ property and parcels coming into the prison

**Prisoner supervision**
- sometimes supervising prisoners
- exchanging clothing and property
- helping prison officers escort prisoners around the prison

**Food delivery**
- walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle

**Driving duties**
- transporting prisoners and their escorts to their destination
- collecting mail from the local sorting office, which may involve lifting heavy sacks

**Phone calls**
- monitoring the prison’s Personal Identification Number (PIN) phone system
- maintaining the log of PIN phone requests from prisoners
- completing relevant records

**Procedures and protocol**
- understanding and conforming to national and local policies, responding appropriately to incidents and emergencies

You don’t need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all, teamwork.

For further information about the role of an OSG please visit our website

**National - £25,626**

The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts.

**In addition to your base pay, you will receive**:

- annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme
- season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

**Hours**

You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website

Standard full time working hours are 37 hours per week. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they can be accommodated and meet the demands of the role and business needs.

**How to apply**

**Stage 1**
- ** Tell us about yourself**
- ** Take a short online test**
You don’t need to be a gamer to do well on this test. We’re just looking for your natural ability to succeed in the role.

Before you take the test, you will have the opportunity to practice and prepare for the real test. You will receive information and a link to access this and the actual test once you apply.

**Stage 2**

If you pass the test, we’ll invite you for an interview.

At the interview we will assess you against the following **Success Profile** behaviours
- Communicating and Influencing
- Managing a Quality Se

  • Operational Support Grade

    6 months ago

    Wolverhampton, United Kingdom Ministry of Justice Full time

    Salary - £25,626 Number of jobs available - 6 Detail of reserve list - 12 Months Region - West Midlands City/Town - Wolverhampton Building/Site - HM Prison Featherstone, WV10 7PU Grade - AA Organisation Grade for HMPPS - Band 2 Post Type - Permanent Working Pattern - Full Time, Part Time, Part Time/Job Share, Flexible Working Role Type -...

  • Teaching Assistant Grade 5

    6 months ago

    Wolverhampton, United Kingdom Wightwick Hall School Full time

    Grade 5 (Level 3) Teaching Assistant - General (Special School), Monday to Friday, Term Time, 30.25 hours per week Wightwick Hall School is a forward thinking Secondary Special School on the Wolverhampton/South Staffordshire border. Due to expansion, we are looking to appoint dedicated, enthusiastic and energetic Teaching Assistants, who can make a...

  • Digital Operations Specialist

    2 weeks ago

    Wolverhampton, Wolverhampton, United Kingdom undisclosed Full time

    Job Role:As a Digital Operations Specialist at an undisclosed company, you will be responsible for providing administrative support to the team. This role involves coordinating internal and external meetings, managing the diary, and ensuring seamless communication.Key Responsibilities:Organizing internal and external meetings, including arranging travel and...

  • Care Support Associate

    5 days ago

    Wolverhampton, Wolverhampton, United Kingdom Creative Support Full time

    As a leading national provider of support services, Creative Support is committed to delivering exceptional care and support to individuals with diverse needs.We are currently seeking a highly skilled Relief Support Worker to join our team in Wolverhampton. The successful candidate will be responsible for providing person-centred support and practical...

  • General Operative

    5 months ago

    Wolverhampton, United Kingdom Pertemps Network Group Full time

    **Job Description**: Are you a General Operative seeking a new position in the Wolverhampton area? If so, we have the job for you! Our well-established client are producers of Quality Drop and Press Forged parts. Specialising in aluminium, brass, and various grades of steel within the Aerospace industry. Duties will include: - Unloading steel - Loading...

  • Machine Operative

    6 months ago

    Wolverhampton, United Kingdom The Best Connection Employment Group Full time

    The Best Connection are currently recruiting for a Machine Setter Operator for our client based in WV6 area. Working hours: - **08:00am - 16:30pm, Monday - Friday** Hourly Rate: - **£11.44ph** General Duties - General Machine Work, training to be given on the job to extend knowledge & skillset. - Select correct types of tools and grades suitable to the...

  • Warehouse Operative

    7 months ago

    Wolverhampton, United Kingdom SFC (Europe) LTD Full time

    **SFC (Europe) has established its place as a market leader for the manufacture and supply of Safety Critical and High Performance grade bolting.** We are a strategic Manufacturer, encompassing rigorous quality systems with full documentation packages for the Energy and Oil & Gas industries, Onshore, Offshore and Subsea. We are looking for an experienced...

  • Children's Home Operations Manager

    1 month ago

    Wolverhampton, Wolverhampton, United Kingdom SEND Inclusion Support Full time

    About the Role:SEND Inclusion Support is seeking a dedicated and passionate leader to oversee the day-to-day operations of a children's home in Wolverhampton. As the Registered Children's Home Manager, you will be responsible for ensuring compliance with OFSTED standards and regulations, providing leadership and guidance to staff members, and creating a...

  • Support Secretary

    4 weeks ago

    Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Support Secretary to provide comprehensive secretarial support services to consultants, junior medical staff, and medical secretaries. The successful candidate will maintain confidentiality at all times and demonstrate a significant level of initiative in organizing their workload and making...

  • Medical Support Specialist

    4 weeks ago

    Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    Job OverviewThe Royal Wolverhampton NHS Trust is seeking a highly skilled and organized Medical Support Specialist to provide comprehensive secretarial support services to consultants, junior medical staff, and medical secretaries. As a key member of the team, you will be responsible for maintaining the highest level of confidentiality and demonstrating a...

  • Production Support Operator

    6 months ago

    Wolverhampton, United Kingdom SI Group Full time

    We are currently looking to recruit a Production Day Support Operator who will be responsible for supporting site production capabilities and ensuring that all equipment is operated in accordance with SIG’s ZERO EHS impact philosophy. Health, safety and environmental compliance is an important aspect of this position together with contributing to...

  • Theatre Support Assistant

    7 months ago

    Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    Participate in delivering individualised care to patients under the direction of registered theatre practitioners. Ensure the maintenance of confidentiality and the privacy and dignity of patients at all times. To feedback information gathered from patient interaction and report to a Theatre Practitioner. The cleaning and preparation of the Operating...

  • Operation Training Support

    5 months ago

    Wolverhampton, United Kingdom Owen Payne Recruitment Service Ltd Full time

    We are currently recruiting for a **Operation Training Support** to work for a global food production company in Wolverhampton in WV9 area. This position is FTC for 6 months **KEY ACCOUNTABILITIES** - Liaise with shift managers to arrange operation training. - Conducting SOP training in a classroom and factory shopfloor environment. - Supporting the...

  • Operation Support Manager

    6 days ago

    Wolverhampton, United Kingdom CV-Library Full time

    Operation Support Manager Salary starting from £52,513, 10% bonus potential, 25 days annual leave, and a company pension scheme with highly competitive contribution rates Permanent Full time This is a national role where the successful candidate will be expected to frequently attend delivery units within the Anglia region About the role ...

  • Operation Support Manager

    5 days ago

    Wolverhampton, United Kingdom Royal Mail Full time

    Operation Support Manager Salary starting from £52,513, 10% bonus potential, 25 days annual leave, and a company pension scheme with highly competitive contribution rates Permanent Full time  This is a national role where the successful candidate will be expected to frequently attend delivery units within the Anglia region About the role ...

  • Support Secretary

    4 months ago

    Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    Job summary To provide a comprehensive secretarial support service to consultants, junior medical staff and medical secretaries, ensuring the highest level of confidentiality is maintained at all times. The post holder will be required to demonstrate a significant level of initiative in organizing their workload and in making decisions and taking...

  • Operational Support Specialist

    2 months ago

    Wolverhampton, Wolverhampton, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking enthusiastic and dedicated individuals to join our team at beBee Professionals in Wolverhampton. As a Team Member, you will play a vital role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide top-notch service and support to our customers.Participate in all aspects of our...

  • Support Secretary

    1 month ago

    Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    Job SummaryWe are seeking a highly skilled and organized Support Secretary to join our team at The Royal Wolverhampton NHS Trust. The successful candidate will provide comprehensive secretarial support services to consultants, junior medical staff, and medical secretaries, ensuring the highest level of confidentiality is maintained at all times.Main...

  • Administrative Support Specialist

    1 week ago

    Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    About UsThe Royal Wolverhampton NHS Trust is a leading healthcare provider in the West Midlands, delivering high-quality services to patients across the region.We are seeking an experienced Administrative Support Specialist to join our clinical laboratory team. This role will provide comprehensive administrative support to our consultants, junior medical...

  • Theatre Support Assistant

    6 months ago

    Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    We are committed to building a dynamic, flexible and enthusiastic team that will support delivering our services for the future. You will assist with care of patients under the appropriate supervision from the wider team. The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services...