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Front of House Team Member

2 months ago

Northampton, United Kingdom Nuffield Health Full time

Front of House Team Member

Northampton | Front of House | Permanent | Part Time

Salary of £24,980.80 pro rata

16 hours a week

Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.

As a Front of House Team Member at our Northampton Gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel. You will be able to work well under pressure and be able to multi task.

As a Member of the Front of House Team, you will:

  • Support the smooth running of our reception and café areas

  • Help us create a friendly, relaxing and professional environment

  • Provide exceptional and efficient customer service to everyone who visits our club

  • Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

  • Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks

What we need from you

  • Be able to work various shift patterns across the week - 6am-2pm/2pm-10pm weekdays and be able to work weekend shifts 7.30am-3.30pm/12noon to 8pm Saturday and Sunday.

  • Previous experience in a busy customer facing role.

  • Be able to work a variety of shifts both during the week day and at the week end.

  • Contract for 16 hours but be able to work extra hours when needed.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.