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Operations Manager
4 months ago
It’s an exciting time at Aspire housing and we have an opportunity for you to join our expanding HOME service in house repairs team.
If you have a passion for providing excellent service which is in line with our Core Purpose, where we promote a work environment with a supportive culture driven by values where you can grow and develop whilst making a difference to those in our local communities- this is the role for you.
The role within Aspire Housing is to lead and manage a team of delivery & contract managers responsible for to time, cost and quality targets ,delivering a maintenance service to be proud of.
You will lead a team of delivery and contract managers who take responsibility for the delivery of contracts and work streams resolving our customer issues, hitting the service targets, and ensuring that repairs are dealt with in a timely and customer focused way you, to deliver positive outcomes for customers.
You will be able to organise and prioritise you and your teams workload to meet tight deadlines whilst ensuring quality and compliance.
As we are always thinking of smarter, simpler, and slicker ways of doing things through our systems and processes, being adaptable to change, collaborating with others and the desire to improve the lives of our diverse customers is key.
You will need to hit the ground running; you should have experience within the building maintenance industry managing a repairs service in order to maintain and improve our 9000-homes.
If this sounds like you, we’d love for you to apply
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 27 days holiday + bank holidays + 3 concessionary days at Christmas
- Comprehensive employee assistance program
- A full benefits and discounts platform
- Holiday buy, tech and annual saving schemes
- 2 Volunteer days per year to support the community
- Competitive rates of pay
- A generous company pension scheme and life insurance up to 3*salary as an active member.
- Wellbeing, health drop ins and stay safe provisions to look after you at work.
- Option to join the medical health cash plan
- Green car scheme
- Enhanced maternity and paternity leave
- Service related awards
- Cycle to work scheme
Closing Date: 30th June 2024
Interviews Wednesday 3rd July 2024
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